Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Te Ata herniated disk surgery and tooth extraction
Great customer service. Payments for all services requested including acupuncture and rehab
Easy to use
I Love Metlife pet insurance because the app is straight forward and easy to place claim or see your documents online. Refunds/Payments are processed quickly.
Insurer: MetLife
By: customer
Easy to navigate and set up the payment
Easy to navigate and set up the payment
Insurer: MetLife
By: Patricia Obando
I had trouble with submitting my…
I had trouble with submitting my payment. I had to try several times. Without that problem, the enrollment process was not difficult.
Insurer: MetLife
By: PAMELA SMILEY
I had a hard time uploading the…
I had a hard time uploading the paperwork; but i called the number and Nicole basically walked me thru it, which was nice. I was fed up and about to give up i didn’t and my rebruisement was deposited in 2 days.
Insurer: Fetch
By: Anna
I got great support signing up both my…
I got great support signing up both my kittens 🐈⬛ your company made this process, simple and easy. Thank God, I have not had to use your service services at this time.
Insurer: Pumpkin
By: Robin Belodoff
Quota are easy…coverage isn’t
Submitting a quote is pretty straightforward and easy, and they do tend to send reimbursements promptly. I’ve recently had a series of claim submitted due to “pre-existing conditions”. To me this is outrageous, deemed illegal for humans, and inhumane. I don’t know if all pet insurances do this, but for this reason, I would not recommend MetLife.
Insurer: MetLife
By: Christie
The application process was very quick…
The application process was very quick & user friendly.
Insurer: Nationwide
By: Jennifrr Gouvaia
New Service
Getting our new pet set up with insurance was smooth and easy. From the offered service Embrace had the best options available to meet our needs. I look forward to continuing our service for many years to come.
Insurer: Embrace
By: DOMINIQUE