Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Easy to use claim form
Easy to use claim form, fast response and timely payment. Thank you!
Insurer: Pumpkin
By: Richard Aberle
Very prompt processing
Very prompt processing
Insurer: MetLife
By: customer
Competitive rates!
First time signing up for Pet Insurance for both of my dogs, which can get pretty expensive. I’ve only had to deal with two claims and so far very easy to submit refunded directly into my bank account within a week.!
Insurer: MetLife
By: Lyn
Knowledgeable
Knowledgeable, helpful, expedient. Jeremy was able to get my lil guy insured. He answered most of my questions before I even asked them with the information provided. It was a quick and painless process.
Insurer: Nationwide
By: Quincy
Simple and smooth process.
Simple and smooth process.
Insurer: Nationwide
By: customer
Very prompt to pay insurance claims
Very prompt to pay insurance claims. Easy to deal with fair prices.
Insurer: Spot
By: Stacey Semler
Claim processing
Very easy to send in claim information a processing doesn’t take long. Never had an issue.
Insurer: Spot
By: Laura Bonanos
It couldn't have been handled any…
It couldn't have been handled any better. From the simple upload of records to the quick turn around of reimbursement (1 week!) I'm thrilled with the service and happy to recommend it to others with pets.
Insurer: Spot
By: Kathy S
Quick and easy
Easy to submit a claim and receive it in a timely manner
Insurer: Spot
By: Jacquelyn
The claim filing process is one of the…
The claim filing process is one of the easiest I’ve ever dealt with.
Insurer: MetLife
By: KEVIN POTTS