Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,606 total
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My dog had emergency surgery after…
My dog had emergency surgery after swallowing a rock and I got repayment very rapid very very happy with with the insurance
Insurer: Spot
By: Alice Pursley
Amazing service and coverage!
Everything about the "Spot Pet" insurance experience was excellent. Ease in signing up, ease in submitting a claim, and timely manner of providing a benefit payment. Having my pet injured was stressful but Spot made it easier in providing great coverage and service!
Insurer: Spot
By: Amy Ragsdale
I give a 4star review
I give a 4star review . Why? 1. I was not able to pay online for the new pet add. 2. I had to call customer service and was able to be connected with the right person from the 3 attempt - only because your phone system has issues - they transferred my request to the person but ivr asked me to complete the survey and the call was dropped. Second attempt - poor phone connection, I could not hear the employee. Third attempt was successful - Nadine Van Ness provided me with great support. I give her 10 star review. 3. You do not have bundle options for 2 or more pets(
Insurer: Fetch Canada
By: Liana Repetynska
Easy to submit a claim and also receive…
Easy to submit a claim and also receive payment reimbursement!
Insurer: MetLife
By: customer
It was great great and easy to apply
It was great great and easy to apply
Insurer: MetLife
By: Ivonne Amaro
Easy to navigate and understand.
Easy to navigate and understand.
Insurer: MetLife
By: Christopher Hart
It saved my quote and made the online…
It saved my quote and made the online sign up very easy and allowed me to customize the plan for my pet's needs.
Insurer: MetLife
By: Serenemanti