Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Once we signed up for immediate…
Once we signed up for immediate reimbursement (zelle) , Chubb's quickly and decently evaluated the vet's bill and then immediately made a fair payment. I hate the crazy monthly charge, but am sure glad we kept the insurance.
Insurer: Healthy Paws
By: Carol
Very quick turn around
Very quick turn around - claim approved and am expecting my check in the mail.
Insurer: Spot
By: Anthony
Bladder Stone Surgery
My dog was taken to an emergency veterinarian hospital for urinating blood. After a through exam, it was determined that her bladder stones are now causing her frequent urination, blood in the urine and pain. Surgery was the only option. I put the ER visit through Trupanion and the claim was accepted immediately and a large portion of the bill was covered. Two weeks later, Swiffer underwent a surgery to remove the bladder stones. Trupanion gave me a quote as to how much my insurance would pay toward the total bill. I have never had another pet insurance company, and after this experience I would never want one.
Insurer: Trupanion
By: Helen Shasa-Rotile
Easy and simple claims submittal
Easy and simple claims submittal. Fast payment.
Insurer: MetLife
By: customer
thumbs up for metlife pet insurance
easy to sign up for -- all claims have been easy to file and the payouts come quickly
Insurer: MetLife
By: Julie
After puppy's first visit to vet…
After puppy's first visit to vet following our adoption submitting a claim and receiving a payment was fast and easy. Thanks MetLife!
Insurer: MetLife
By: Tanya Campen
Pets Best IS a wonderful insurance
"It was not an easy decision to pick insurance for our young dog that we got 1 yr ago. There are so many different companies and reviews...bad and good. I called my vet and asked what insurance they found that their pet customers like best. And it was Pets Best Insurance. So I went on the site picked exactly what I wanted and I did get the "pricier" policy, but it included so much more! So the 1st time i was nervous submitting the claim online. . ..wow...super easy and within gosh maybe 2 weeks(maybe less) the amount owed to me what directly deposited into my checking account! Very happy with what I have for our now 3 yr old girl! "
Insurer: Pets Best
By: Wendy
So far the processes are going smoothly
So far the processes are going smoothly
Insurer: Pumpkin
By: Alicia Davison