Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,606 total
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the claims process and the refunds are…
the claims process and the refunds are quick
Insurer: MetLife
By: customer
I had a great experience with MetLife…
I had a great experience with MetLife with a claim of a emergency care bill. I put the claim in for 1082 and in about 3 days the claim was processed and MetLife covered 90% of it. It was a great relief especially since it was a stressful moment for me.
Insurer: MetLife
By: customer
Very easy interface to use
Very easy interface to use
Insurer: MetLife
By: Walker
Go with another provider
Sonnet insurance was great until my credit card was stuck in the Canada Post strike and they cancelled my policy and ruined my credit. Their customer service was horrible and there was no understanding of the situation. On top of that I had never missed a payment before and had been with them for 5 years. Would not recommend due to horrible customer service and terrible policy.
Insurer: Sonnet
By: Julia Chriss
Platform is quick and responsive
Platform is quick and responsive. Options in pricing and care are transparent. Once you choose, the reiterate what you will be paying , payment is made, done.
Insurer: MetLife
By: jdk
It was very easy to sign up
It was very easy to sign up
Insurer: MetLife
By: JEANNE HUBRED
No trouble with MetLife it took about a…
No trouble with MetLife it took about a week only for the $ to hit my bank.
Insurer: MetLife
By: customer
Very easy to understand and enroll
Very easy to understand and enroll
Insurer: MetLife
By: Rogelio Feria
You were so quick processing the claim…
You were so quick processing the claim and we received the payment before we received our credit card bill.
Insurer: Pumpkin
By: Susan B.
Easy and fast
Easy and fast! Straight forward plans!
Insurer: MetLife
By: Kristina Kazakoff