Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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I joined spot insurance over two years…
I joined spot insurance over two years ago & only had to use claim process once recently. Thr process to fille a claim qas easy & fast! I recommend spot insurance 100% you wont regret it! Prices are fair & low to have great coverage for your pet kid!
Insurer: Spot
By: Stacey A
Easy access and simple directions.
Easy access and simple directions
Insurer: Nationwide
By: Jim
ease of enrollment
ease of enrollment, and plan benefits
Insurer: Nationwide
By: customer
Submitting a claim
It was easy to submit our claim online. We received our reimbursement quickly, deposited straight to our bank account.
Insurer: MetLife
By: Liz Korabek-Emerson
The claims process was quick and easy.
The claims process was quick and easy.
Insurer: MetLife
By: Sheima
Handles claims in timely fashion
Handles claims in timely fashion. When have questions, always available to accommodate.
Insurer: MetLife
By: Kathryn Harper
Lifesaver!!
Lifesaver!!! So easy and efficient to get reimbursed. Well worth it!
Insurer: MetLife
By: Ginny Hewitt
Claim process very streamlined as…
Claim process very streamlined as compared to previous policy periods. And reimbursements for out of pocket expenses have been processed much quicker as compared to previous policy period.
Insurer: MetLife
By: RZ
The claims process was straightforward…
The claims process was straightforward and easy. I was impressed how quickly I received my payment and the amount covered. I've already told friends and family about this excellent experience.
Insurer: MetLife
By: customer
Should have told me it had to be reviewed before accepted!
Everything was fine, the person on the phone helped me very much, the price was spot on, but I'm not happy that I just now found out that the insurance hasn't been approved yet; after I already ended his other insurance. The person on the phone should have told me this and they did not. I would have waited so that there were no days that Skeeter was not insured; not very happy about this at all
Insurer: Nationwide
By: Sherri Lynn Herrmann