Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,705 total
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No trouble with MetLife it took about a…
No trouble with MetLife it took about a week only for the $ to hit my bank.
Insurer: MetLife
By: customer
Very easy to understand and enroll
Very easy to understand and enroll
Insurer: MetLife
By: Rogelio Feria
You were so quick processing the claim…
You were so quick processing the claim and we received the payment before we received our credit card bill.
Insurer: Pumpkin
By: Susan B.
Easy and fast
Easy and fast! Straight forward plans!
Insurer: MetLife
By: Kristina Kazakoff
Glad I switched to MetLife
So easy to use and with in a few days they send you your share. I’m glad I switched to Met life pet insurance.
Insurer: MetLife
By: Marie
I’m so Happy I found EMBRACE
I’m so Happy I found EMBRACE The staff is so helpful and accommodating!’ I received my first refund Super easy in do the contact with our veterinarian was painless!! I am already sharing information to all my Dog loving friends at Embrace!!!
Insurer: Embrace
By: Nancy S
I love my fur babies
Easy pezzi to enroll my babies
Insurer: MetLife
By: Karen Kumpula
Very easy to use
Very easy to use, quick reimbursement
Insurer: MetLife
By: customer
Our MetLife pet insurance is amazing
Our MetLife pet insurance is amazing. They have friendly and helpful customer service. They are very fast with the payment disbursement. I would highly recommend them.
Insurer: MetLife
By: Tabetha
This company is a joke ther are scaming…
This company is a joke ther are scaming people.iv had sonnet for 5 years. I had my son on my insurancehe was a bad driver. They ask me take him off so I did. Then my insurance went up from 235.00 month to 315.00 it took me a little bit to realize that my insurance should be cheap. I never been in a accident. So I called them to talk about my payment they said they was a claim on my insurance.ther wasn't. It was a internal problem. So I ask them to see why I was paying so much they said they wold get back to me. That was 8 month ago. Right now I pay 345.00 my renewal is coming up and now they want to charge me 365.00 month. I that the longer you drive with no accident you get better insurance. This insurance company is a scam don not trust them. I will be leaving then before my renew this month. Should be ashamed of your company You are shameless people you will get what coming. God bless you
Insurer: Sonnet
By: Mike appleby