Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


Verified January 14, 2026

The enrollment process was so easy

The enrollment process was so easy

Insurer: Nationwide

By: Jessica Simpson

Verified January 14, 2026

Figo has really come through with…

Figo has really come through with helping pay for my dog's medical bills. I have been really impressed with how fast claims are being processed and paid (3-4 days), the app is very easy to navigate so submitting claims has been simple. I highly recommend FIGO

Insurer: Figo

By: Jodie Campitelli

Verified January 14, 2026

Fast and Easy

Simple, effective, and concise.

Insurer: MetLife

By: Michael DiPiazza

Verified January 14, 2026

Putting in a claim was quick and easy

Putting in a claim was quick and easy! Payment receided the next day! Fantastic service!

Insurer: MetLife

By: Janet Baker

Verified January 14, 2026

Easy process and quick reimbursement

Multiple pet claims, but quick and easy process.

Insurer: Nationwide

By: SJL

January 13, 2026

I took out Pets Best insurance a couple…

I took out Pets Best insurance a couple of months ago, it was very easy to set up and choose exactly what you want. Cody had his yearly checkup and I submitted the bill to Pets Best, within 3 days we received an email telling me how much was covered and to expect payment. My wife and I were very impressed with your quick service and ease of opening a claim. Thank you!!

Insurer: Pets Best

By: Jerry Smith

Verified January 13, 2026

Very simple

Very siimple

Insurer: MetLife

By: Lisa Tolbert

Verified January 13, 2026

easy

Super easy and quick!

Insurer: MetLife

By: Alison Gilcrease

Verified January 13, 2026

The process was simple

The process was simple. I uploaded my receipt, payment was in my account in two days.

Insurer: Trupanion

By: Ann

January 13, 2026

Easy Breezy

Submitting my first claim was a breeze and my credit card was credited less than a week later!

Insurer: Pets Best

By: Tish

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