Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,705 total
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Highly Recommend
Every time I need to use my insurance for my puppy they are always quick to give my claim attention and process payment. Highly recommend!
Insurer: MetLife
By: Jessica Van Maanen
easy process & quick payment
easy process & quick payment
Insurer: MetLife
By: Darlene Sullivan
So easy to submit claims and quick…
So easy to submit claims and quick payment. I have only had great experiences with Met Life Pet
Insurer: MetLife
By: Kelly Young
It's always a pleasure and expeditious…
It's always a pleasure and expeditious experience. This time, I should have been communicated that there is a problem with Zelle and given the opportunity to provide other options to be reimbursed instead of awaiting on a check.
Insurer: MetLife
By: customer
painless billing with the emergency…
painless billing with the emergency surgery center. approved in less than an hour. covered everything the plan says it will. took so much stress off my plate so i could focus all my attention to my baby. everyone should have trupanion for their babies.
Insurer: Trupanion
By: Jen
Easy claim process and quick payment.
Easy claim process and quick payment.
Insurer: MetLife
By: customer
First Time User
So easy to submit the claim, was reimbursed within a week directly to my bank. Awesome.
Insurer: Pumpkin
By: Susan
Always a very fast reimbursement
Always a very fast reimbursement
Insurer: Trupanion
By: Seth
Quick Service
The claim was sent by email with scanned documents from our vet. The process was transparent after that. We received an email in about 4 weeks that our claim was processed, and a check would be sent.