Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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First claim submitted and processed
After emailing my vet bill in , it was quickly reviewed and processed. My reimbursenent was sent quickly after Very satisfied!
Insurer: ASPCA
By: Bonnie Rosen
Best Pet Insurance for your money
Excellent coverage. Easy claim filings. Quick claim payments.
Insurer: Nationwide
By: Mary
I love this company
I love this company! Couldn’t be easier to submit claims and get money back. Been with them a few years now. Very happy. Thanks!
Insurer: MetLife
By: Leslie
At checkout I mentioned we have…
At checkout I mentioned we have Trupanion, and within 5 minutes the claim was paid. So simple, I didn't have to do anything.
Insurer: Trupanion
By: Cathy Young
Hands down the best pet insurance in…
Hands down the best pet insurance in the industry! Filed a claim over the holidays, had a direct deposit in 3 days. 80% of my money back! Excellent customer experience!
Insurer: MetLife
By: Francis Pa.
The new submission set up is great
The new submission set up is great. Claims seem to be going smoothly quicker and easier. Fast payment too. Thank you.
Insurer: MetLife
By: customer
Very quick and easy to contact and was…
Very quick and easy to contact and was worth every penny over the last 10 years
Insurer: Trupanion
By: Leslie
That you reimbursed us 90 percent…
That you reimbursed us 90 percent FINALY it payed off. Thank you ,
Insurer: Trupanion
By: Bonnie Winston
Filing a claim is so quick and easy
Filing a claim is so quick and easy. Took only a couple minutes to upload vet statements and claim was approved within hours.
Insurer: Trupanion
By: Lawrence Sager
It's efficient to process payments.
It's efficient to process payments.
Insurer: MetLife
By: customer