Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Quick payment on most recent claim
Quick payment on most recent claim
Insurer: MetLife
By: customer
Fast reimbursement
From claim submission to payment was less than a week. My pet's medical claims get paid faster than my own!
Insurer: Healthy Paws
By: Kristine Morimoto
Easy claim submission and rapid payments
Easy claim submission and rapid payments
Insurer: MetLife
By: Erick R
Good Almost Great Service
Never an issue when making a claim. Only complaint I have is the amount of time it takes to receive the funds. If it wasn’t for that, I would give 5 stars.
Insurer: MetLife
By: Anthony
My doggie injured his back right leg
My doggie injured his back right leg. I took him to his vet who recommended an exam, x-rays and meds. after all was said and done I received the bill. I submitted the bill to Spot and just in a couple of days I received payment in my bank account. They paid exactly what they said they would and showed it in detailed.
Insurer: Spot
By: Ana B.
It was easy to submit our claim for…
It was easy to submit our claim for immunization and fecal check as well as preventative flea/tick meds. The payment of the claim was in our bank before our charge account was due!
Insurer: MetLife
By: mary cook
THE BEST PET INSURANCE!!
This is my first year with MetLife Pet Insurance and I am thoroughly impressed with their response time, speed of claim review and prompt reimbursement. The repayment appears in my Bank account in 5 business days or less.
Insurer: MetLife
By: Rob Mauzy
Easy and simple process
Easy to file the claims on line, clear understanding of what is covered and what is not, and quick and easy reimbursements.
Insurer: MetLife
By: Margaret B
Great from start to finish!
Submitting a claim is extremely easy and receiving our covered service payment quickly!
Insurer: MetLife
By: Pat Perotta
Receives money back fast
Company made the process easy and received money quickly.
Insurer: MetLife
By: Brittany