Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified November 28, 2022

great service .

between the vets quick action and trupanions quick response we only had to pay 1,000.00 towards saving our pets life. our vet recommended getting trupanion pet insurance when we first brought him in for his first checkup. we have no regrets at all. thank you very much m stan beck

Insurer: Trupanion Canada

By: Stan

Useful
November 27, 2022

Fast, amazing service!

My cat became sick and needed a catheter put in, unfortunately the plan didn’t go as it was supposed to so he needed emergency 24h care at a 24h clinic, all of this amounted to a lot more money that I was expecting! One phone call was enough to ease my mind that my plan would cover a big chunk of it, and in just a few days I received the payment and my cat is home and doing great! Beautiful feeling!

Insurer: Trupanion

By: Debora

Useful
Verified November 26, 2022

Helpful customer support

There was an issue with my credit card not being accepted by your company and Mallory was very helpful in resolving the problem.

Insurer: Furkin

By: Marlene

Useful
Verified November 26, 2022

Happy Customer

Very user-friendly sign-up process. Really looking forward to having pet insurance since I have a rescue puppy instead of older rescue dogs.

Insurer: Trupanion Canada

By: Deb

Useful
November 25, 2022

SPOT Insurance is the best to ME for ALL MY CATS

They are easy to use (after they get your Cats 1st Visit History anyways. Then they Pay pretty fast & pay a lot in my book. AND I pay a monthly low amount to all they pay. AND I love my Veterinary place too. They are kind, and gentle and do a good job handling my Pets.

Insurer: Spot

By: Neva

Useful
Verified November 25, 2022

Great and quick service

Quick response on payment to my vet or myself

Insurer: Trupanion

By: Barbara

Useful
Verified November 25, 2022

Great insurance - Trupanion

We have had great experience with trupanion in an others e difficult time. They have pd in a very timely manner and saved us a significant amt of money for our girl with 2 cancerous masses.

Insurer: Trupanion

By: Bill

Useful
Verified November 24, 2022

So far so good

Easy to follow application process & a great selection of payment methods (debit, credit card, PayPal, etc.) . So far so good.

Insurer: Furkin

By: Tia

Useful
Verified November 24, 2022

Easy claim processing.

Easy claim processing, quick payment directly to my bank account.

Insurer: Trupanion

By: John

Useful
Verified November 24, 2022

Great service

Easy to submit with a quick turn around.

Insurer: Trupanion

By: Anissa

Useful

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