Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified December 10, 2022

Excellent service and turn around time for payment

Excellent service and turn around time for payment

Insurer: Trupanion

By: Michael

Useful
Verified December 10, 2022

Fast payments

My claims with Trupanion are paid within hours of my Vet submitting them. No worries or haggling, leaving me to care for my elderly dog!

Insurer: Trupanion

By: Patricia

Useful
Verified December 10, 2022

They have been great to work with.

They have been great to work with. They don’t make it hard to submit claims, they’re very helpful and pleasant to deal with. They pay there claims quickly.They are very helpful on the phone and spend time with your concerns and help you through filing when you’re unsure how to proceed with your claim.

Insurer: Trupanion

By: Thomas

Useful
Verified December 09, 2022

TRUPANION ALWAYS COMES THROUGH

MY CLAIMS ARE ALWAYS HANDLED EXPEDITIOUSLY. iT IS VERY EASY TO SUBMIT A CLAIM

Insurer: Trupanion

By: Anna

Useful
Verified December 09, 2022

Fairly simple sign up so far & monthly payment after initial free month trial. Hopefully easy to resign as well if I choose to quit the service at some point.

Fairly simple sign up so far & monthly payment after initial free month trial. Hopefully easy to resign as well, if I choose to quit the service at some point.

Insurer: Trupanion

By: Duane

Useful
Verified December 09, 2022

Fast and easy to enroll

Fast and easy to enroll

Insurer: Trupanion

By: Margaret

Useful
Verified December 09, 2022

Trupanion is great!

Super simple! My claim is taken care of upon checkout at Glen Ellyn Animal Hospital! It is wonderful!

Insurer: Trupanion

By: Karen

Useful
Verified December 09, 2022

They come to pay when the bills come in

They come to pay when the bills come in

Insurer: Trupanion

By: Maxine

Useful
Verified December 08, 2022

Easy as 1, 2, 3

Process was easy.

Insurer: Trupanion

By: Leslie

Useful
Verified December 08, 2022

Trupanion & our girl

So happy it went through without charging me a deductible again & again & etc

Insurer: Trupanion Canada

By: Arlene

Useful

Compare top pet insurance providers plans.