Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Reimbursed in 3 days, quick to respond
The waiting period is a bit of a pain but otherwise once you're on the insurance they are so quick to respond, easy to contact a real person for support and I always get my reimbursement within 3 business days. I am so happy we got insurance because our puppy has needed quite a few unforeseen vet visits over the first year of his life.
Insurer: Furkin
By: Bryna
Trupanion is the best!
Trupanion is the best! I send all my receipts in at once and they figure out what's to be transferred into my checking account. It easy and usually done within days depending on the invoice.
Insurer: Trupanion
By: Kathy
Used Trupanion with ease at Vet's.
Used Trupanion with ease at Vet's. Lijed that I didn't have to pay first.
Insurer: Trupanion
By: Nina
Itâs easy and fast with Trupanion
Brought Becky in for her allergy shot and once she was done they contacted you I paid my share and left in no time at all.
Insurer: Trupanion
By: Claire
Thank you, Trupanion!
Our experience was great. Our dog had to have a spine surgery and we were really worried. Luckily, when he was a puppy we chose Trupanion as his insurance provider! The claim was easy to submit and we got a payment in just a couple of days. Thank you, Trupanion team!
Insurer: Trupanion
By: Sofiia
Super nice people and quick payments
Super nice people and quick payments
Insurer: Trupanion
By: Julie
Simple yet comprehensive enrollment
Enrollment was simple, policy wording were accessible and and easy to understand. Customer support via chat was awesome and gave me information regarding deductibles immediately.
Insurer: Trupanion Canada
By: Courtney
Very fast payment of claims!
Very fast payment of claims!!
Insurer: Trupanion Canada
By: Teresa
You can
Easy to understand packaging and pricing It was very easy to sign up.
Insurer: Trupanion Canada
By: Karen
Great, efficient, affordable service
When I adopted my rescue pup, I wanted to get insurance since he's little and could very easily be hurt by a large dog, car, etc. I hadn't had any major issues with him in the first couple years, but then he decided to eat a large amount of plastic a couple of weeks ago, which required surgery to extract. HealthyPaws quickly approved and reimbursed my claims within just a few days of me submitting invoices and medical records! It was a very easy process, and the cost of coverage is reasonable, especially compared to some other plans I looked into. I have recommended HealthyPaws to several friends! (And my baby is doing very well; I doubt he learned any lessons from this, but I sure have!)
Insurer: Healthy Paws
By: Dianne