Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Me and my senior dog thank Trupanion.
I recommend to everyone with a pet to get insurane (Trupanion). My claim was approved quickly and deposited to my bank within a few days of the appointment with the vet.
Insurer: Trupanion Canada
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Fast and Easy.
It is super easy to submit a claim and get payment.
Insurer: Trupanion Canada
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I always receive a prompt response and handling of claim inputs and to this point quick financial payment of covered expenses.
I always receive a prompt response and handling of claim inputs, and to this point quick financial payment of covered expenses.
Insurer: Trupanion
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I'm so grateful for this insurance.
The payment was fair and on target to our agreement. And so very appreciated. Had it in my account in less than 48 hours.
Insurer: Trupanion
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Filing claims made easy.
Instructions were easy to follow. Refund was quick and accurate.
Insurer: Trupanion Canada
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New Client Enrollment
Enrollment & registration were so user-friendly and efficient. The plans offered allow for selection and customizing of the type of insurance that you want. When one has chosen a plan that suits one’s personal needs, the rest of enrollment is quite efficient and again user-friendly. And I really love the auto-pay feature. I think the entire process took me 10 minutes at most. The future seems to forecast the same type of efficiency in expediting claims processing if ever needed.
Insurer: Trupanion
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I’m not a computer user and getting my invoices attached to your email form has been impossible.
I’m not a computer user and getting my invoices attached to your email form has been impossible. I have written once including form and invoice. You ended up misplacing it. So I just went ahead and paid for Blu’s medication even though I was in my timeline. I have a hefty premium and a $500.00 deductible. Every one has been helpful with any of Blu’s maladies.
Insurer: Trupanion
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Love for my dogs
It was simple and easy
Insurer: Trupanion
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So Glad that I bought Trupanion!
Trupanion has always responded quickly to all my submissions and has repaid me equally quickly, Over the years, I have received hundreds of dollars that I would have just had to absorb as the "cost of owning a pet". Worth every penny!
Insurer: Trupanion
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