Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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dont buy into this pln
i can not find my plan in my account. you denied a claim indicating the care was not in the plan. however, when i purchased that care was listed. Now i cannot find the plan to review the coverage
Insurer: ASPCA
By: veronica avalos
Very convenient app platform
Very convenient app platform to submit claims with quick turn around. Theres been a handful of times I have contacted their customer service and have gotten quick replies back. My dog got very sick earlier this year and I was so appreciative I had pet insurance and it was extremely easy to submit and get money back through Figo.
Insurer: Figo
By: Bryce
The enrollment process was very easy to…
The enrollment process was very easy to follow and great pricing
Insurer: MetLife
By: Erica P
So easy to submit a claim and payment…
So easy to submit a claim and payment is timely, do love this insurance
Insurer: Embrace
By: Laurie
Easy process
Easy process, took me about 15 minutes on my phone to complete enrollment for my pet
Insurer: MetLife
By: Jamie Mackel
Great Coverage.
Easy, Excellent Enrollment. Great coverage. Wonderful rates.
Insurer: MetLife
By: Laura Dion-Jones Casey
Very easy to select with web site &…
Very easy to select through web site & have discounts for Military service!!
Insurer: MetLife
By: Roy Rowe
Great Pet Insurance
We have both of our pups on Pets Best. Affordable prices. Claims are normally processed within a few days. We've only had one month where it took three weeks for claims to be processed. The only thing that upsets me is prescription dog food isn't covered under any policy. With this being more expensive and only be able to purchase through a vet, I would think this would be a benefit that would be covered under the policy.