Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Harryâs progress
It couldnât be easier to get a claim payment.
Insurer: Trupanion
By: William
Fiona review
prompt response. Good explanation of payment.
Insurer: Trupanion
By: Judy
Great Pet Insurance!
Trupanion processes claims quickly and with no hassle.
Insurer: Trupanion
By: Alice
Worth the $
Enrollment was quick and easy!
Insurer: Trupanion Canada
By: J.
the refund procedure is very fast and easy.
the refund procedure is very fast and easy. My puppy did Total Hip Replacement surgery due to her Hip Dysplasia, the bill is huge but Trupanion can directly bill the vet. I pick up my puppy after surgery with everything already done and I only need to pay more own portion. I am very satisfied how Trupanion keep tight with the Vet and make it easy for the pet parents. Definitely a 10/10
Insurer: Trupanion Canada
By: Jess
Peace of mind
I am very pleased so far. I have signed up with the full preventative and health in addition to accident coverage. I've already been paid back from our first puppy shot visit. Submitting the claim in the app was very easy. Every time I've called with questions I've spoken to a real person without much wait at all! I would recommend.
Insurer: MetLife
By: Cayte
First claim through Trupanion
Quick and easy. No surprises
Insurer: Trupanion Canada
By: Nicholas
Good support
Adding my new pet to my current policy was very quick and easy!
Insurer: Furkin
By: Marissa
Helpful team
Had a great experience! I had fraud on my bank account with another bank and my payment as a result didn't go through I called and took 2 min to fix everything! Amazing !
Insurer: PHI Direct
By: Kelly