Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,015 total


October 23, 2025

I love the ease of submitting a claim…

I love the ease of submitting a claim and how quickly my payout comes. If I include the SOAP notes from my vet visit, I don't get hounded with questions or pushback which is very appreciated.

Insurer: MetLife

By: Jonna Hardy

October 23, 2025

Easy to apply

Easy to apply

Insurer: MetLife

By: Santuche, Sonia

October 23, 2025

Great Product

Submitted receipt, got paid. Very easy process.

Insurer: MetLife

By: customer

October 23, 2025

Very easy to submit claims and easy to…

Very easy to submit claims and easy to contact on phone (and helpful and kind)

Insurer: Embrace

By: Stephanie Burg Rykaczewski

October 23, 2025

The online quote was easy to use!

The online quote was easy to use!

Insurer: MetLife

By: Liz

October 23, 2025

Fast service

Fast service. Nice to have direct deposit for claims. Thanks

Insurer: MetLife

By: Gina and Pinto Bean

October 23, 2025

EASY TO SIGN UP

EASY TO SIGN UP

Insurer: MetLife

By: Renesa Crumley

October 23, 2025

Great quick claim service

Great quick claim service. Received reimbursement of funds quickly!

Insurer: Embrace

By: Edgar Anderson

October 23, 2025

The online enrollment was very easy and…

The online enrollment was very easy and very user friendly. It seems all the information was upfront and easy to understand.

Insurer: MetLife

By: customer

October 23, 2025

Easy

Easy. Painless. Transaction

Insurer: MetLife

By: Mary

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