Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified March 23, 2022

I love this company and I am a dog breeder so always passing this company to our new pup owners.

I love this company and I am a dog breeder so always passing this company to our new pup owners. Very easy to change and I love the sliding scale.

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

Ease of getting quote!

Straight forward. I liked that I could get a quote without having to wait for a phonecall.

Insurer: Trupanion Canada

By:

Useful
March 22, 2022

Awesome!

Fast service, money deposited next day!

Insurer: Lemonade

By: Karen

Useful
Verified March 22, 2022

Trupanion is a true industry leader.

Exceptionally easy claim submission with expedient payment delivery.

Insurer: Trupanion Canada

By:

Useful
Verified March 22, 2022

Amazing Company!

It was a very easy process and such great policies. The customer support line is very helpful and accommodating! So glad I put my puppy with Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified March 22, 2022

So happy I have Trupanion insurance

Easy Peasy! Sent in claim via e mail. Got check in a few days.

Insurer: Trupanion

By:

Useful
Verified March 22, 2022

speedy response time

easy to submit claim. Fast reimbursement.

Insurer: Trupanion

By:

Useful
Verified March 22, 2022

Slow to tell me nothing new.

I didn't expect payment and didn't receive one, it was status quo, nothing to brag or recommend there.

Insurer: Trupanion

By:

Useful
Verified March 22, 2022

Very easy to enroll user friendly application!

Very easy to enroll, user friendly application!

Insurer: Trupanion

By:

Useful
March 21, 2022

The Best

I have had other insurance before. The process was easy enough, upload documents and in a few weeks they mailed a check. This was unexpected, I changed insurance because of pricing and was a bit concerned about it at the time. This was the BEST experience I have ever had. they covered the exam and preventive care. The money was in my account the next day. I am so glad I switched.

Insurer: Lemonade

By: Susan

Useful

Compare top pet insurance providers plans.