Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,015 total


October 22, 2025

This was a simple experience and easy…

This was a simple experience and easy to understand. I would highly recommend to anyone.

Insurer: MetLife

By: Justin Johnson

October 22, 2025

Easy to enroll in

Easy to enroll in

Insurer: MetLife

By: Everth Cruz Martinez

October 22, 2025

Very easy step-by-step process gave me…

Very easy step-by-step process gave me options. Got to pick and choose what I needed always liked MetLife. Hopefully it does well by my babies time will tell.

Insurer: MetLife

By: Lucy Balester

October 21, 2025

Submitting a claim was easy

Submitting a claim was easy and they were very prompt in sending the money I was due.

Insurer: Embrace

By: Sheryl

October 21, 2025

The Best

All I had to do was take a picture of my vet bill receipt and upload it to the claim. Within 24 hours it was paid to my linked care credit card used to pay the vet bill. It literally could not have been easier.

Insurer: Pets Best

Veterinarian: Santa Clara Animal Hospital

By: Melissa

Useful
October 21, 2025

Claim for cat Jerry

Had to bring our 2 year old cat Jerry to the emergency vet when he stopped eating and was throwing up. He ended up with a hairball blockage that the vets were able to resolve. It was very easy to submit our claim and communicate with Pets Best. I highly recommend them as your pet insurance!

Insurer: Pets Best

By: Alicia

Useful
October 21, 2025

So easy and quick

It is so easy to file a claim with ASPCA insurance. I can do it all online in minutes. I have used this insurance for 2 years and have no complaints. The payments are quickly deposited into my account within just a few days and I have never had an issue with a claim being paid

Insurer: ASPCA

By: Debbie Fowler

October 21, 2025

The claim was processed promptly

The claim was processed promptly, and I receive payment within a few days of submission.

Insurer: Pumpkin

By: KP

October 21, 2025

Premium discount confusing

Premium discount confusing, as was enrollment fee.

Insurer: MetLife

By: KKS

October 21, 2025

Get my payments really quickly

Get my payments really quickly. Claims process is very easy

Insurer: MetLife

By: Guest

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