Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified January 24, 2023

Excellent claim service

Very easy process to submit our claim. Paperwork was processed overnight. Payment was deposited into our account promptly. Excellent experience (as always).

Insurer: Trupanion

By: Erika

Useful
Verified January 24, 2023

Two Thumbs Up

Vet’s office submitted the claim and got the approval back immediately. ????????

Insurer: Trupanion

By: Susan

Useful
Verified January 24, 2023

Piper's Insurance Coverage

It was very easy to get it all set up online

Insurer: Trupanion Canada

By: Diane

Useful
January 23, 2023

Everything made simple

Just send them the reimbursment and they take care of everything

Insurer: Pets Plus Us

By: Khodayar

Useful
Verified January 23, 2023

Good coverage, 3 steps to enroll

Very easy to enroll

Insurer: Trupanion

By: Bill

Useful
Verified January 22, 2023

Easiest insurance to understand

Easy process, no deductible, simple process.

Insurer: Trupanion

By: Alma

Useful
Verified January 22, 2023

Happy customer

Direct billing from the vet now makes everything so simple.

Insurer: Trupanion Canada

By: Shari

Useful
Verified January 21, 2023

Quick payment but too many deductibles.

Quick payment but too many deductibles. When looking to see what is wrong with dog everything counted separately

Insurer: Trupanion

By: Francine

Useful
Verified January 20, 2023

Great Service

Very easy to file a claim, first one for me with this little one. And quick response and payment!

Insurer: Trupanion

By: Valerie

Useful
Verified January 20, 2023

Lady from care team was kind and helpful

I just signed our 2 boys up for furkin the other day. I just did it online but I had to call and change something and they had me at the recording, “ you sit and stay and we’ll go get your furkin insurance” 😂. Beyond that brilliant bit, the lady I talked to was sweet and kind and dealt with the issue quickly and efficiently. Very happy with our decision so far.

Insurer: Furkin

By: Tanya

Useful

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