Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


February 05, 2023

Trupanion is a dog parents' best friend

I have had Trupanion since my Loki was a puppy, and every time something happens with my boy, I feel a relief that I have Trupanion. Vets are expensive, and not having to decide on my boy's care because of cost is great. The whole process with Trupanion is pretty great. Quick claims, decisions, and turn around. I also really like the direct billing. Thanks, Trupanion team. I constantly refer anyone who asks to your company because it just makes sense.

Insurer: Trupanion Canada

By: Rosa

Useful
Verified February 05, 2023

Valjeen & Iggy, Maverick

Absolutely first-rate response time, even for Maverick's first claim!! Thank you so much for the quick, efficient pay out. I am happily overwhelmed! :)

Insurer: Trupanion

By: Valjeen

Useful
Verified February 05, 2023

Glad I Got Trupanion

Easy and simple. Just uploaded my receipts and the money showed up.

Insurer: Trupanion

By: Brian

Useful
February 04, 2023

Great Pet Insurance

I love this insurance easy to use / quick to refund you. Our dog has arthritis issues and requires daily Rx and bi-monthly injections to keep him comfortable thank goodness for his insurance or we may not have been able to afford his medicine and would have most likely have had to put him down way before his time to avoid him being uncomfortable and in pain.

Insurer: ASPCA

By: Cynthia

Useful
February 04, 2023

5 stars

Pets plus us pet insurance is a godsend! So thankful I have it. Thank you for the easy and fast service. I would definitely recommend!

Insurer: Pets Plus Us

By: Lezlie

Useful
Verified February 03, 2023

Hunter’s mom

Very easy with great follow up

Insurer: Trupanion

By: Patricia

Useful
Verified February 03, 2023

Best service

I like the direct billing aspect of your service

Insurer: Trupanion Canada

By: Kim

Useful
Verified February 02, 2023

Easy Sign Up

Ease of signing up. One time deductible on each injury or illness.

Insurer: Trupanion

By: Jamie

Useful
Verified February 02, 2023

Great pet insurance

Easy to use!

Insurer: Trupanion

By: Alice

Useful
Verified February 02, 2023

signing up

It was relatively easy. Would have liked to know the registration fee and how much it was before I got to checkout

Insurer: Trupanion Canada

By: Melissa

Useful

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