Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Trupanion is a dog parents' best friend
I have had Trupanion since my Loki was a puppy, and every time something happens with my boy, I feel a relief that I have Trupanion. Vets are expensive, and not having to decide on my boy's care because of cost is great. The whole process with Trupanion is pretty great. Quick claims, decisions, and turn around. I also really like the direct billing. Thanks, Trupanion team. I constantly refer anyone who asks to your company because it just makes sense.
Insurer: Trupanion Canada
By: Rosa
Valjeen & Iggy, Maverick
Absolutely first-rate response time, even for Maverick's first claim!! Thank you so much for the quick, efficient pay out. I am happily overwhelmed! :)
Insurer: Trupanion
By: Valjeen
Glad I Got Trupanion
Easy and simple. Just uploaded my receipts and the money showed up.
Insurer: Trupanion
By: Brian
Great Pet Insurance
I love this insurance easy to use / quick to refund you. Our dog has arthritis issues and requires daily Rx and bi-monthly injections to keep him comfortable thank goodness for his insurance or we may not have been able to afford his medicine and would have most likely have had to put him down way before his time to avoid him being uncomfortable and in pain.
Insurer: ASPCA
By: Cynthia
5 stars
Pets plus us pet insurance is a godsend! So thankful I have it. Thank you for the easy and fast service. I would definitely recommend!
Insurer: Pets Plus Us
By: Lezlie
Hunterâs mom
Very easy with great follow up
Insurer: Trupanion
By: Patricia
Best service
I like the direct billing aspect of your service
Insurer: Trupanion Canada
By: Kim
Easy Sign Up
Ease of signing up. One time deductible on each injury or illness.
Insurer: Trupanion
By: Jamie
Great pet insurance
Easy to use!
Insurer: Trupanion
By: Alice
signing up
It was relatively easy. Would have liked to know the registration fee and how much it was before I got to checkout
Insurer: Trupanion Canada
By: Melissa