Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified February 08, 2023

Best decision we ever made was Trupanion

Fantastic! I was barely home from picking Bentley up from the Vet and Trupanion had already processed and paid the claim!

Insurer: Trupanion

By: Katherine

Useful
Verified February 08, 2023

Newbee

prompt service and a follow up call to be certain I had no questions. Payment arrived in my account within 24 hours of claim processing.

Insurer: Trupanion

By: Susan

Useful
Verified February 07, 2023

Get Trupanion Now !

Easy and without a hitch

Insurer: Trupanion

By: Jerry

Useful
Verified February 07, 2023

Great Sign up experience

Easy platform to use

Insurer: Trupanion

By: Lindsay

Useful
Verified February 07, 2023

Easy Peasy - Competitive Prices as well

Extremely easy to navigate - competitive prices as compared to other pet insurance providers. Also, Trupanion was recommended by my Vet, who I trust very much.

Insurer: Trupanion

By: PETER

Useful
Verified February 07, 2023

Best pet insurance

I filed my claim and in 3 days the money was in my account!!! Emmie and I love Trupanion!!

Insurer: Trupanion

By: Carolyn

Useful
Verified February 07, 2023

One happy dog lover!!

Love trupanion! The vet does the paperwork, and I hear within 24hrs of them submitting it. They are very prompt in payment. Will never go without dog insurance again!’

Insurer: Trupanion

By: Karen

Useful
Verified February 07, 2023

Glad to be a new member

It was easy, straight forward, not complicated

Insurer: Trupanion Canada

By: Faye

Useful
Verified February 07, 2023

Onboarding was easy

Getting onboard was easy. Could you guys come up with an app for easy claims?

Insurer: Furkin

By: Venkat

Useful
Verified February 06, 2023

Great service!

Great service, amazing customer service, I appreciate the wonderful staff, always helpful when I need to move payments around. Even if it is last minute. Wonderful company.

Insurer: Trupanion Canada

By: Kelsey

Useful

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