Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified April 22, 2022

Good experience all around.

My cheque came in the mail really quickly. Thank you!

Insurer: Trupanion Canada

By:

Useful
Verified April 22, 2022

Pleasant experience getting enrolled!

Enrollment was easy and I signed up quickly.

Insurer: Trupanion

By:

Useful
Verified April 22, 2022

Quick to pay and notify insured of payment amount.

Quick to pay and notify insured of payment amount.

Insurer: Trupanion

By:

Useful
Verified April 21, 2022

Lemonade has shocked me! They were so quick and amazing!

OMG! I put my first purchase in and I was reimbursed in 24 hours!!!! So awesome!

Insurer: Lemonade

By: Stacy

Useful
Verified April 21, 2022

Payment received within 2 days.

Very quick service. Received payment within 2 days

Insurer: Trupanion Canada

By:

Useful
Verified April 21, 2022

Great customer service and very helpful.

Always a friendly experience and very fast in getting my payment!

Insurer: Trupanion

By:

Useful
Verified April 21, 2022

the best insurance for your fur babies

easy to file claims. Quickly processed. very satisfied with reimbursement amounts that are exactly the amount in line with chosen plan

Insurer: Trupanion

By:

Useful
Verified April 21, 2022

Great pet insurance

I'd highly recommend Trupanion. Only reason for not giving 10 was because there was an issue with payment transfer for 3 invoices. I was told it was my bank. When i check with the bank they said it wasn't a problem on their end.

Insurer: Trupanion

By:

Useful
Verified April 21, 2022

Ziggy loves Trupanion

The payments are swift and the online submission process is awesome. I recommend Trupanion to everyone as do my vets.

Insurer: Trupanion

By:

Useful
Verified April 21, 2022

This is 1000% an amazing company to do business with.

This is 1000% an amazing company to do business with. They are straight forward, pay according to promises made, and allow flexibility when it comes to your pet and their healthcare.

Insurer: Trupanion

By:

Useful

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