Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified April 26, 2022

Amazing service

Everything was so fast to get done

Insurer: Trupanion Canada

By:

Useful
Verified April 26, 2022

Love Trupanion!

So easy to use Trupanion when picking up my dog’s regular medications. I do t even have to lift a finger! So quick and effortless.

Insurer: Trupanion Canada

By:

Useful
Verified April 26, 2022

Trupanion... My New Best Friend!

Trupanion has been simply amazing with the claims I've submitted. The submission process is super easy and I've been reimbursed within 2-3 business days right into my account. I will never be without Trupanion for my pets, ever again!!

Insurer: Trupanion Canada

By:

Useful
Verified April 26, 2022

Always able to reach someone with questions or concerns.

Always able to reach someone with questions or concerns. No hidden costs or caps.

Insurer: Trupanion

By:

Useful
Verified April 26, 2022

easy and fast turn over

easy and fast turn over

Insurer: Trupanion

By:

Useful
Verified April 25, 2022

Because I love dealing with them when I submit a claim.

Because I love dealing with them when I submit a claim. Within a few days my reimbursement is in my bank! Awesome Pet Insurance

Insurer: Trupanion

By:

Useful
Verified April 25, 2022

Great customer service!

Great customer service! Wonderful people, good coverage, never a problem with payment. My dogs have been insured w Trupanion over 5 years now; it’s a lifesaver, both literally and metaphorically.

Insurer: Trupanion

By:

Useful
Verified April 24, 2022

Fast and easy processing

Fast and easy processing

Insurer: Trupanion Canada

By:

Useful
Verified April 24, 2022

Quick Claims Handling

Submitted bills by mail and I received a check shortly thereafter for the covered parts of the bill.

Insurer: Trupanion

By:

Useful
Verified April 23, 2022

Piper loves Fetch!

My dog Piper after many other treatments required a liver biopsy. A costly procedure that cost approximately $4,800. After submitting the vet bills and medical records my claim was approved in about 8 days and the money was deposited directly into my bank account. The Fetch app was easy to use and the claim was settled quickly. Piper is doing very well now. Thanks Fetch!!

Insurer: Fetch

By: Karen

Useful

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