Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Easy app to put in claims
Easy app to put in claims. They are quick to review and respond. It has been a great experience
Insurer: MetLife
By: BrendaDillian
We did not expect to have to use Figo
We did not expect to have to use the insurance as we did. Our puppy ate rocks and needed emergency surgery. The bill was close to 10K. Thankfully we had Figo insurance and the process was easy. We submitted online and within two weeks the money was in our account. I highly recommend them.
Insurer: Figo
By: Vance
I was told I would receive an email to…
I was told I would receive an email to request payments for claims to be direct deposit instead of mail. I have been promised and told this multiple times but still have not received the email. Please make this process simple. Otherwise, experience is ok.
Insurer: MetLife
By: Lisa Craft
My experience has been great with MetLife pet insurance
My experience has been great with MetLife Pet Insurance. The app is super easy to use and the claims process is very easy to navigate. Love how quickly things move and reimbursements are quick and hassle free through Zelle.
Insurer: MetLife
By: Smita Barbora
Satified
Met life has covered all my claims without incident. Submitting is easy and customer service is helpful. Payment is quick
Insurer: MetLife
By: Customer
easy and timely reimbursement
easy and timely reimbursement
Insurer: MetLife
By: Philip Smithka
Very easy to use the app
It is very easy to submit claims and receive payment.
Insurer: MetLife
By: customer
Submitting my claim was easy and…
Submitting my claim was easy and Metlife paid me promptly
Insurer: MetLife
By: Sandra Mejias