Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Fetchpet Insurance is A Bunch of Crooks!
I submitted a claim for my baby on 2/10/23 w/paid bills attached and his records from the vet.. I was told my claim would be paid in 5-7 days with ACH deposit. Then I was told 15 days. Today, I was told the rest of his records were needed. Fetchpet was sent his med documents with the claim. Now I’m being told I can’t be reimbursed?!! I just cancelled both policies on my two babies and I will NEVER recommend Fetchpet to anyone! I basically paid four months of premiums for NOTHING! because these clowns are not reimbursing me for my baby’s claim I submitted on 2/10/23. Freaking Thieves!!!
Insurer: Fetch Canada
By: Nanlisha
Happy
Very fast to respond and get your payment well done
Insurer: Trupanion Canada
By: Donna
Easy and efficient
I purchased pet insurance and it was easy efficient and very self explanatory my dog is worth it and more thank you.
Insurer: Furkin
By: Brenda
BaxLee's best friend
Process was very easy
Insurer: Trupanion Canada
By: Dale
Soooooo easy!
Recently my girl needed surgery. I had not set up my account online so i called Trupanion. A representative helped me and I was done in 10 minutes. Two days later the money was in my account. Trupanion is great!
Insurer: Trupanion
By: Bonita
Outstanding
I’ve never had pet insurance before and thank goodness that I have it now! My dog’s claim was for over $4,000 and I received 90% back! Payment was under 10 days and went right into my bank account. Thank you MetLife
Insurer: MetLife
By: Donna
Always had a positive experience when having to contact for any reason.
Always had a positive experience when having to contact for any reason. Very quick on reimbursements as well. Very friendly and professional service.
Insurer: Trupanion Canada
By: Bonnie
Enrolment was easy
My enrolment was easy and fast.
Insurer: Furkin
By: Gloria