Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Justice
I am amazed how quick you are to get my money into my account. Your insurable conditions are great.
Insurer: Trupanion Canada
By: Diane
Trupanion saved my puppy!??
No brainer, you stayed in touch by email live time and presto, direct deposit payment!??
Insurer: Trupanion Canada
By: Gilbert
Easy, quick and very glad I have Trupani
Excelente, easy to process claim through app and quick reimbursement.
Insurer: Trupanion
By: Olga
Not only has my premium gone up now my togs xray and medicine were not included as one fee you made two illnesses so now i have two deductibles to meet.
Not only has my premium gone up now my togs xray and medicine were not included as one fee, you made two illnesses so now i have two deductibles to meet. I received such great reviews on your company but to be honest I havenât felt i have received the great services i heard you provided. Annually my premium goes up like clickwork and then you split one procedure into two categories ??
Insurer: Trupanion
By: Lisa
Satisfaction with Trupanion Pet Insuranc
prompt processing of claim. The insurance coverage is very good
Insurer: Trupanion
By: Betty
Response time immediate approval from practice who submitted claim in my behalf & received auto approval!
Response time, immediate approval from practice who submitted claim in my behalf & received auto approval!!
Insurer: Trupanion
By: Mark
AngelBabyâs Testimony
Since the inception of joining Trupanion until today - it has been an A++ experience! Great Customer Service, super quick responses and before I could blink my eyes, the payment for my claim was in my account. Wonderful! Thank you!!!
Insurer: Trupanion
By: Dawn
Trupanion Rocks!!!
The claims experience is always so easy and payments are timely
Insurer: Trupanion Canada
By: Tracy
Admin fee surprise.
Was very surprised and disappointed when I got to the very end of filling out all my information, that there was an additional enrolment admin fee. At no point while speaking to your agents was it mentioned. Itâs a completely unnecessary cash grab and you should be ashamed of yourselves for charging it.
Insurer: Trupanion Canada
By: Daniel