Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,015 total


November 06, 2025

Easy reimbursement process

Portal is super easy to navigate and submit receipts/invoices for reimbursement. Quick turn-around as well.

Insurer: MetLife

By: customer

November 06, 2025

Easy to apply

Easy to apply

Insurer: MetLife

By: Debra Russell

November 06, 2025

MetLife Pet Insurance reimbursements

MetLife Pet Insurance has followed through with payments as promised and in a timely manner .

Insurer: MetLife

By: MARY MIRELES

November 06, 2025

Very Happy!

Just really easy to use. Quick response and reimbursement!

Insurer: MetLife

By: Dawn Weaver

November 06, 2025

Fast and easy

Fast and easy

Insurer: MetLife

By: Lauren Durrett

November 05, 2025

Submitting claims online is super easy…

Submitting claims online is super easy w/Embrace. For the most part, their reimbursement amounts are pretty decent, & their customer service on the phone is very good. However, I just hope that they don’t jack up their monthly rates again in the spring like they did this last spring when my policy renewed. Fortunately, I was able to raise my deductible and bring the premium back down to a reasonable level….

Insurer: Embrace

By: Cecilia Cardwell

November 05, 2025

Fast and easy to sign up

Fast and easy to sign up

Insurer: MetLife

By: Manuel Barajas

November 05, 2025

Fast and easy!

Fast and easy!

Insurer: MetLife

By: customer

November 05, 2025

They’re quick on claims no hassle make…

They’re quick on claims no hassle make it very easy to file a claim and then find out how the claim goes through its process. Figo is a good insurance for all of our pets.

Insurer: Figo

By: Leland

November 05, 2025

Very easy website to navigate.

Very easy website to navigate.

Insurer: Sonnet

By: Worldwide sales and Consulting

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