Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
Other Categories
Paid out, just takes a while.
Paid out without issue, but time between submission and payment is much larger than Nationwide
Insurer: MetLife
By: customer
It’s an easy process and reimbursements…
It’s an easy process and reimbursements happen quickly.
Insurer: MetLife
By: customer
Process was easy
MetLife was great. My claim was approved and I was reimbursed. Thank you.
Insurer: MetLife
By: Christina Kohfield
Saved money when I switched to…
Saved money when I switched to nationwide. Representative was very thorough on the phone and answered all my questions. However, I am not exactly sure if the review checked out. I have to call my bank to find out if the money was withdrawn.
Insurer: Nationwide
By: Penelope Evans
Best customer Service and claims process
Claim are easy to submit and reimbursement is very fast and accurate.
Insurer: MetLife
By: Gloria
Still haven't received my payment.
Still haven't received my payment.
Insurer: MetLife
By: Matt Schaub
On time payment reimbursement
On time payment reimbursement
Insurer: MetLife
By: MARGARET WEBER
The quick paymentspayments are made timely and are…
The payments are made timely and are deposited directly into my checking account.
Insurer: MetLife
By: customer
Quick and simple payments of mt vet bill
Quick and simple payments of mt vet bill
Insurer: MetLife
By: CPA
Truly the Best. I swear by PetsBest.
My Chunk is 5 years old now and I have had him insured with PetsBest since he was 8 weeks old. I honestly think getting this insurance was one of the best financial decisions of my life. We have been through 7 surgeries (he's an English Bulldog) and endless food-related allergies flare-ups (I mean, ear infections, skin infections, etc.). We have also been to a ton of different vets in different states (doggie dermatologists, doggie eye doctors, doggie surgeons) and NOT ONCE was my claim denied, and NOT ONCE did I have A SINGLE issue. I think I maybe had to call customer service like once since getting this insurance. You just go to the vet, worry about the best vet care possible, get your receipt, submit it, and within 20-30 days you have your reimbursement. If there's a delay in reimbursing you - they always send a follow up email telling you basically, "hey, so sorry we are taking longer than usual, but we haven't forgotten about you!" I highly recommend PetsBest. I think I have recommended at least 5 people to them.
Insurer: Pets Best
By: Anastasia Spytsya