Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Super easy to sign up
Super easy to sign up
Insurer: Trupanion
By: Gloria
Excellent service
The claim process was easy- direct billing by Vet. Quick response. Amount paid was as expected
Insurer: Trupanion
By: Judith
Ease of enrollment
Ease of enrollment
Insurer: Trupanion Canada
By: Julie
The best pet insurance!!!!
Trupanion is the best insurance!! I never thought I would have to use the insurance, I had it just in case of an emergency with my dog. Unfortunately, we have had some health issues. Trupanion has been a blessing! Not sure what I would have done without them. Customer service is exceptional and when it comes to paying claims, they are on it! Thank you to Trupanion!
Insurer: Trupanion
By: Dana
Healthy Paws is by far the best pet insurance.
Healthy Paws is by far the best pet insurance. Easy claim process leading to fast payments. Customer service is stellar!! I recommend Healthy Paws to every pet owner I know!
Insurer: Healthy Paws
By: Sue
Did some reasearch and chose Furkin
We adopted our little kitty Cricket in February of last year and after doing some research decided to get pet insurance through Furkin "just incase". So glad we did!! In just over a year she has been diagnosed with asthma and then struvite urinary crystals. Both of those diagnosis came with lots of tests, vet visits, and treatments. Furkin processed all our claims very quickly and I'm happy we chose them as our insurance provider.
Insurer: Furkin
By: Veronica
Great experience
Highly recommended by a friend. Easy to sign up. Everything well explained with examples.
Insurer: Trupanion
By: Cathy
Moore home pets.
My dog is diabetic and needs both needles and vaccine. I really appreciate that I can get what I need and that I only have to pay the difference in the cost. As a senior on pension this makes a huge difference Also, Calgary Trail Pet Hospital is an amazing place to take my pets.
Insurer: Trupanion Canada
By: Anita
Quick response quick refund.
Quick response, quick refund.
Insurer: Trupanion Canada
By: Michelle
Wonderful to work with
I never hope to need my pet insurance but our 3 month old has had a couple of small medical issues. Glad we chose Trupanion. From the first call to set up the policy to reviewing and making claim payments, it has been a very positive experience. We did lots of research before settling on Trupanion and I’m confident we chose the right one.
Insurer: Trupanion
By: Paula