Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified May 08, 2022

Extremely happy

stress free fast and efficient!!! Never a worry about payment while I am worrying about my baby

Insurer: Trupanion Canada

By: Terri

Useful
Verified May 08, 2022

Trupanion truly cares!!

Just like to say thank you to Trupanion when you think about the ability to get your dog taken care of immediately there’s nothing like Trupanion you can literally have your bill paid within 10 minutes they are so much better than human insurance thank you Trupanion for caring about our dog Tebow

Insurer: Trupanion

By: June

Useful
May 07, 2022

Easy & fast!

This was my first claim with Lemonade. It was just for a routine vet visit with blood work, shots and a check up. I filed the claim sitting in traffic - on a Saturday - on my way home from the vet & I was helped and my claim approved almost instantly. It was so quick and easy, I was shocked. This sounds like a paid for review, but I promise it’s not - they paid for everything except her pre-existing condition needs, which was expected. I definitely don’t regret buying pet insurance and had been on the fence for years. Glad I found lemonade!

Insurer: Lemonade

By: Cait

Useful
Verified May 07, 2022

It was very easy to complete

It was very easy to complete

Insurer: Trupanion Canada

By: Brenda

Useful
Verified May 07, 2022

A class act. Strongly recommend.

they pay promptly.

Insurer: Trupanion

By: Bill/

Useful
Verified May 07, 2022

Very quick and efficient process

Very quick and efficient process

Insurer: Trupanion

By: Danny

Useful
Verified May 06, 2022

A must for dog owners of young dogs.

Always easy to deal with and quick with the payments. Best thing I ever did.

Insurer: Trupanion Canada

By: Michelle

Useful
Verified May 06, 2022

Love our coverage with trupanion !

Great to know my little one is covered by trupanion. Works well with my vet office and makes each transaction easy

Insurer: Trupanion Canada

By: Patty

Useful
Verified May 06, 2022

Simple and easy to file claim

The vet filed the paperwork. Payment was made in days.

Insurer: Trupanion Canada

By: Daniel

Useful
Verified May 06, 2022

Very fast & clear on submission of claim

I had trouble figuring out where to put my Veterinary clinic on my dogs information page but was able to do it once I filled out a request for reimbursement. The person I chatted with was not clear on this procedure but otherwise helpful.

Insurer: Trupanion

By: Janet

Useful

Compare top pet insurance providers plans.