Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Highly recommended!
So easy to work with! Easy pre-approvals, easy claim submissions too. I recommend Trupanion to all my friends as well as to fellow volunteers at the rescue I volunteer for.
Insurer: Trupanion
By: Cheryl
My husband forgot to ask vets office to…
My husband forgot to ask vets office to submit. I contacted Trupanion and they will send directly to me.
Insurer: Trupanion
By: Gail
Upfront and easy to understand and very…
Upfront and easy to understand and very quick
Insurer: MetLife
By: Kullenia Barker
Website more user friendly
Website more user friendly. Process timely. Thank you.
Insurer: MetLife
By: joanne marire
I faxed my info and it was processed…
I faxed my info and it was processed very quickly. Appreciate iy
Insurer: MetLife
By: customer
Kind and knowledgeable Customer Service
The person who guided me on how to pay the auto quote was so calm and patient. His tone of voice and his vocabulary were perfect. His instructions were simple and accurate. I really like my experience.
Insurer: Sonnet
By: Mariamanda Espinoza
Seamless reimbursement proccess
Seamless reimbursement proccess. In few clicks I was able to create a claim and the receive the payment in my bank account within a few days of processing.
Insurer: MetLife
By: Gyan customer
Fast communication and reimbursement
Fast communication and reimbursement
Insurer: MetLife
By: Donna Park
Filling claims is easy and getting…
Filling claims is easy and getting reimbursement has always been timely. The few times I have had to call the representative's have always been very helpful.
Insurer: MetLife
By: Christine Tomassetti