Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified May 14, 2022

It was user friendly to sign on. Also it was recommended by our vet.

It was user friendly to sign on. Also it was recommended by our vet.

Insurer: Trupanion

By: Rebecca

Useful
Verified May 13, 2022

Speedy Assistance for my Frankie

I found them very responsive and quick throughout the entire claims process for Frankie. Also quick to process payments.

Insurer: Trupanion Canada

By: Ashley

Useful
Verified May 13, 2022

Pet Ins 101

It was not as complicated as some of the others . Some left me so overwhelmed with “packages” and different prices. Trupanion was easy and a no brained. And Trupanion was recommended by my vet!

Insurer: Trupanion

By: Laurie

Useful
Verified May 13, 2022

take a chance

made it easy to sign up but haven't put in any claims

Insurer: Trupanion

By: Tim

Useful
Verified May 13, 2022

Pet Insurance made easy.

Trupanion plan descriptions are easy to understand with no hidden exceptions. They are easy to use and payment is prompt.

Insurer: Trupanion

By: Carol

Useful
Verified May 13, 2022

Worthwhile coverage

Very professional and efficient. Already have been reimbursed the amount allowed.

Insurer: Trupanion

By: Pam

Useful
Verified May 12, 2022

Avoided a debt rabbit hole

My vet was able to submit and receive payment directly and I only had to pay 10%. This was a tremendous help. We are so happy we were able to get the best treatment for Forrest.

Insurer: Trupanion Canada

By: Susan

Useful
Verified May 12, 2022

Great Pet Insurance

Very easy to submit invoices and fast payment

Insurer: Trupanion Canada

By: Jennifer

Useful
Verified May 12, 2022

wish there was more info upfront re: what is covered and what isnt. unless i missed it. i clicked into the "sample" contract. would like to see an actual before signing. like i said maybe i missed it.

wish there was more info upfront re: what is covered and what isnt. unless i missed it. i clicked into the "sample" contract. would like to see an actual before signing. like i said, maybe i missed it.

Insurer: Trupanion

By: Christina

Useful
May 11, 2022

Amazing claims handling in as less as 0 seconds!!!

Claims processing speed is phenomenal and the money gets wired to your account in less than 2 days

Insurer: Lemonade

By: Biswajit

Useful

Compare top pet insurance providers plans.