Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified May 20, 2022

Always pay for health bills quickly

Always pay for health bills quickly

Insurer: Trupanion Canada

By: Janice

Useful
Verified May 20, 2022

Great customer service!

So easy to apply your claims. The customer service is exceptional!!

Insurer: Trupanion

By: Mary

Useful
Verified May 20, 2022

Trupanion is Fast, Easy and Honest.

The hospital was online with Trupanion, the deductible and copays were accurately deducted, and the hospital was paid asap, allowing me to only go out of pocket what was required. Seemless and helpful. All charges were approved before I was required to pay copay, deductible, etc.

Insurer: Trupanion

By: Jonathan

Useful
Verified May 20, 2022

Trupanion is so easy to work with.

Trupanion is so easy to work with. We submitted our claim, it was processed immediality and payment was issued. Thank you for being so quick and attentive.

Insurer: Trupanion

By: Marcia

Useful
Verified May 19, 2022

Very happy with my pet insurance

It’s always easy to submit claims and receive payment.

Insurer: Trupanion Canada

By: Bonnie

Useful
Verified May 19, 2022

First time using trupanion for a pet P

I ended up paying over $500 and expense on top of the deposit or the 10% that’s a lot of money the first vet that I went to in Edgewater was not so bad but the second one blue pearl charged me a lot more than I was expecting and what Truepanion Quoted a cost me a lot of money on top when I pay you every month

Insurer: Trupanion

By: Lori

Useful
May 18, 2022

Quick, professional service!

I’m so pleased with the prompt/ professional and quick refund Lemonade gave me!

Insurer: Lemonade

By: Carolyn

Useful
Verified May 18, 2022

FANTASTIC!

Healthy Paws has consistently provided the best service. The enrollment process is easy, the premiums are reasonable and submitting a claim could not be any easier. The turnaround time for reimbursement is incredibly fast. If you need to reach someone, customer service is easy to reach and very professional and caring. If you have pets, you need Healthy Paws Insurance!!

Insurer: Healthy Paws

By: Karen

Useful
Verified May 18, 2022

Facile et rapide

C’est rapide et efficace

Insurer: Trupanion Canada

By: Lynn

Useful
Verified May 18, 2022

Joanne W.

Alway fast turnaround with all claims. Direct deposit to our checking account.

Insurer: Trupanion

By: Joanne

Useful

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