Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified May 24, 2022

Claims

I submitted claims by fax, and the next day the claims were approved and check mailed to me. We are very pleased with the ease of submitting claims and very rapid response and payment. I also appreciate that an email was sent to me asking how our dog was after her surgery.

Insurer: Healthy Paws

By: Deborah

Useful
May 24, 2022

First Checkup claim

This was our first time using Pet Insurance. I was pleasantly supposed at how easy the process was! I clicked submit claim and it walked me through everything. It took maybe 5 minutes to submit my bill. I got my approval and the money was direct deposited toy account. Love it!!!

Insurer: Lemonade

By: Ava

Useful
May 24, 2022

First Checkup claim

This was our first time using Pet Insurance. I was pleasantly supposed at how easy the process was! I clicked submit claim and it walked me through everything. It took maybe 5 minutes to submit my bill. I got my approval and the money was direct deposited toy account. Love it!!!

Insurer: Lemonade

By: Ava

Useful
May 24, 2022

First Checkup claim

This was our first time using Pet Insurance. I was pleasantly supposed at how easy the process was! I clicked submit claim and it walked me through everything. It took maybe 5 minutes to submit my bill. I got my approval and the money was direct deposited toy account. Love it!!!

Insurer: Lemonade

By: Ava

Useful
May 24, 2022

First Checkup claim

This was our first time using Pet Insurance. I was pleasantly supposed at how easy the process was! I clicked submit claim and it walked me through everything. It took maybe 5 minutes to submit my bill. I got my approval and the money was direct deposited toy account. Love it!!!

Insurer: Lemonade

By: Ava

Useful
Verified May 24, 2022

Always pay in a tiny manner.

Always pay in a tiny manner. Staff is great to deal with. Very satisfied

Insurer: Trupanion

By: Donna

Useful
Verified May 24, 2022

Easy Process

I will definitely recommend Trupanion. As long as all the paperwork is in order, it is very easy to file a claim.

Insurer: Trupanion

By: Ann

Useful
Verified May 24, 2022

Mother of multiples

Quick. Easy

Insurer: Trupanion

By: Maria

Useful
Verified May 23, 2022

Trupanion service is speedy and clear.

It was automatic.

Insurer: Trupanion Canada

By: Leslie

Useful
Verified May 23, 2022

Furby says thanks pawfect coverage!!!

So easy. No banking information required for initial sign up. Reminders to continue coverage

Insurer: Trupanion Canada

By: Teresa

Useful

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