Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Claims
I submitted claims by fax, and the next day the claims were approved and check mailed to me. We are very pleased with the ease of submitting claims and very rapid response and payment. I also appreciate that an email was sent to me asking how our dog was after her surgery.
Insurer: Healthy Paws
By: Deborah
First Checkup claim
This was our first time using Pet Insurance. I was pleasantly supposed at how easy the process was! I clicked submit claim and it walked me through everything. It took maybe 5 minutes to submit my bill. I got my approval and the money was direct deposited toy account. Love it!!!
Insurer: Lemonade
By: Ava
First Checkup claim
This was our first time using Pet Insurance. I was pleasantly supposed at how easy the process was! I clicked submit claim and it walked me through everything. It took maybe 5 minutes to submit my bill. I got my approval and the money was direct deposited toy account. Love it!!!
Insurer: Lemonade
By: Ava
First Checkup claim
This was our first time using Pet Insurance. I was pleasantly supposed at how easy the process was! I clicked submit claim and it walked me through everything. It took maybe 5 minutes to submit my bill. I got my approval and the money was direct deposited toy account. Love it!!!
Insurer: Lemonade
By: Ava
First Checkup claim
This was our first time using Pet Insurance. I was pleasantly supposed at how easy the process was! I clicked submit claim and it walked me through everything. It took maybe 5 minutes to submit my bill. I got my approval and the money was direct deposited toy account. Love it!!!
Insurer: Lemonade
By: Ava
Always pay in a tiny manner.
Always pay in a tiny manner. Staff is great to deal with. Very satisfied
Insurer: Trupanion
By: Donna
Easy Process
I will definitely recommend Trupanion. As long as all the paperwork is in order, it is very easy to file a claim.
Insurer: Trupanion
By: Ann
Mother of multiples
Quick. Easy
Insurer: Trupanion
By: Maria
Trupanion service is speedy and clear.
It was automatic.
Insurer: Trupanion Canada
By: Leslie
Furby says thanks pawfect coverage!!!
So easy. No banking information required for initial sign up. Reminders to continue coverage
Insurer: Trupanion Canada
By: Teresa