Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified May 03, 2023

Very well organized and easy to understand.

Very well organized and easy to understand.

Insurer: Trupanion Canada

By: Jean

Useful
Verified May 03, 2023

Great customer service and rapid payments

Great customer service and rapid payments

Insurer: Trupanion

By: Kristyn

Useful
Verified May 03, 2023

Honest Business practices

I liked how easy it was to sign up and when I was researching Pet insurance companies, your company did not keep flooding my emails with deals and promotions every day. I love the honesty!?

Insurer: Trupanion

By: Judy

Useful
Verified May 03, 2023

Quick and easy

Quick and easy

Insurer: Trupanion

By: Dawn

Useful
May 02, 2023

Amazing Pet Insurance.

Hello to everyone out there, I got MetLife Pet Insurance through my company's offering, and it is very safe to say that I am so happy that I did. I could not ask for a better Pet Insurance Company. I took my puppy to a vet due to his not eating and pooping diarrhea and a little blood and the vet cost me a little over a thousand dollars. I made a claim for the vet bill and within approx. 10 days, they sent me a check for almost $900. I cannot imagine what I would do without my insurance. Especially in these tough times. I strongly suggest you guys check MetLife out. Take care!

Insurer: MetLife

By: Adam

Useful
Verified May 02, 2023

just a new subscriber.

Could be a 10, based only on how simple it was to enroll. But I need to see how it works before recommending it to other people.

Insurer: Trupanion

By: Daniela

Useful
Verified May 02, 2023

Great pet insurance

quick and efficient

Insurer: Trupanion

By: Barbara

Useful
Verified May 02, 2023

Easy to understand & quick reimbursement

The claims process is SO easy and even better- reimbursement is very quick!

Insurer: Trupanion

By: Meg

Useful
Verified May 01, 2023

Because your processing & payment of claims submitted has fallen apart!

Because your processing & payment of claims submitted has fallen apart!! I’ve been waiting 10 days now- where it used to be 48 hrs!

Insurer: Trupanion

By: Debbie

Useful
Verified May 01, 2023

quick easy

quick easy

Insurer: Trupanion

By: Lynn

Useful

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