Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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The claim process was easy and fast
The claim process was easy and fast! Once they approved my claim payment came the next day! So glad I chose Spot for my Chloe.
Insurer: Spot
By: Tainesha A Wilson
A great, smooth experience.
A great, smooth experience. From the moment the claim is opened, uploaded medical documents, and a complete invoice until the funds are received, it takes 1.5–2 weeks.
Insurer: Spot
By: Viktor
I cancelled the insurance and they kept…
I cancelled the insurance and they kept billing my cc even though I did not update information with them!
Insurer: Fetch Canada
By: Kimberley Senkiw
Very easy to deal with with quick…
Very easy to deal with with quick processing.
Insurer: Spot
By: Lynn Distefano
Easy to apply
Easy to apply. Waiting on approval but reasonable price and decent coverage!
Insurer: Nationwide
By: Lauren
Easy to register a second pet
Easy to register a second pet
Insurer: Nationwide
By: Christin
The process was Fast easy and not…
The process was Fast easy and not expensive with multiple options.
Insurer: MetLife
By: Willy Valdez
I had zero issues getting insurance…
I had zero issues getting insurance payments which made a very stressful experience less stressful.
Insurer: Fetch Canada
By: Melissa