Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified June 01, 2022

Very pleased

Impressed with how quick you are able to come up with the deduction, we knew before we left the vets just what we were to pay and relieved at not having to pay the quite expensive bill they handed us. Good to know you are there to help.

Insurer: Trupanion Canada

By: Wayne

Useful
Verified June 01, 2022

Always there to answer my questions and after the cost is submitted the approval usually that day.

Always there to answer my questions and after the cost is submitted the approval usually that day. Trupanion pay the biller quick and if I paid it in full they deposit my portion soon into my account. Thank you

Insurer: Trupanion

By: Francine

Useful
Verified June 01, 2022

James B

Great experience. Got me reimbursement check in a week.

Insurer: Trupanion

By: James

Useful
Verified June 01, 2022

It is easy to say submit I voices and they pay immediately

It is easy to say submit I voices and they pay immediately

Insurer: Trupanion

By: Alice

Useful
Verified June 01, 2022

Human insurance claims should be as easy

Quick turn around on claims. All I have to do is fax the invoice from my vet and the money appears in my bank account without any problem

Insurer: Trupanion

By: Kathie

Useful
Verified June 01, 2022

so easy so fast

so easy so fast

Insurer: Trupanion

By: Justin

Useful
Verified June 01, 2022

Fast, simple and great coverage!

Submitting a claim via the app is so fast and easy. Answered a couple of questions, took a picture of the bill and within a few days, the claim was approved and I had a check within a week! They covered everything the policy said they would.

Insurer: Trupanion

By: Millie

Useful
Verified May 30, 2022

Peace of mind

It was east and provides a piece of mind!

Insurer: Trupanion Canada

By: Rachel

Useful
Verified May 30, 2022

East piece of mind.

It was simple and very well executed. We feel confident with the system by how professional it was.

Insurer: Trupanion Canada

By: Tim

Useful
Verified May 30, 2022

The ease of putting in a claim and having it paid.

The ease of putting in a claim and having it paid.

Insurer: Trupanion

By: Brenda

Useful

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