Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Best Pet Insurance Out There
Great customer service, very quick response and payment even before leaving the vet clinic! Kudos to all of you working at Trupanion, making our lives easier!
Insurer: Trupanion Canada
By: Kathy
Excellent Service
You guys are awesome can not complain and always there for Luna. I like it that the Vet can direct bill u. Thatâs the best. I recommend my friends to go with you guys. Thank you for caring
Insurer: Trupanion Canada
By: Melissa
Quick and efficient
Quick and efficient
Insurer: Trupanion
By: Barbara
Easy company to work with
It is extremely easy to upload a claim and receive payment .
Insurer: Trupanion
By: Doris
Vet recommended pet Insurance.
Just set up account, was easy and I like the fact I could set my own deductible amount, Trupanion came highly recommended by my vet.
Insurer: Trupanion
By: Eric
Insurance, Best decision ever!
Once I submitted my claim, it was the fastest turn around time ever. Trupanion responded immediately of course but then after telling me that they had approved my claim the money was in my bank account within 24 hours. I was very impressed. I have had insurance on my animals since I adopted them so now 10 years I've been with Trupanion and I will never not have insurance on my babies. It was the smartest investment I have ever made for having animals. I never worry about having to make difficult decisions when it comes to my dogs medical needs. Trupanion has been there for thousands of dollars in difficult decisions which made them easy.
Insurer: Trupanion
By: Virginia
They pay me in a timely fashion but I feel like a lot of money and I would like to be reimbursed more thereâs a lot of things that you donât pay for
They pay me in a timely fashion but I feel like a lot of money and I would like to be reimbursed more thereâs a lot of things that you donât pay for
Insurer: Trupanion
By: Susan
Great coverage
Trupanion always makes the process easy. They process the claim quickly and refund the amount due within a couple days.
Insurer: Trupanion
By: janine
Signing up was very easy!
Easy to sign up
Insurer: Trupanion Canada
By: Sandy