Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Sign up was easy and smooth
Sign up was easy and smooth. Now to see about service, though two friends say good things, so I expect to see the same.
Insurer: MetLife
By: STEPHEN ANDERSON
It took awhile for me to figure out…
It took awhile for me to figure out what was needed to be submitted but now it’s easy and fast. Plus the representatives are caring and helpful.
Insurer: MetLife
By: Barbara Fries
Quick, Efficient, Fair
It was quick, efficient, and fair!
Insurer: Pumpkin
By: Adam
Really fast reimbursement
Really fast reimbursement
Insurer: Pumpkin
By: Ajay Sharma
The process of Metlfe is easy..File…
The process of Metlfe is easy..File your claim and the rest is done…Thank you
Insurer: MetLife
By: Lamar Thurmond
Easy claim submission
I submit my claims online and then wait. they send me emails concerning my account and once they’re done, they send me the EOB’s.
Insurer: Pets Best
By: Paula
Claims are reviewed promptly
Claims are reviewed promptly , and paid out quickly. Thank you.
Insurer: MetLife
By: customer
I love MetLife Pet and will never be…
I love MetLife Pet and will never be without them again. All three of my cats have had medical emergencies that I have had to use them for. They are wonderful to deal with and they reimburse in a timely manner. Thank you MetLife Pet. We love you. 😻💕😸
Insurer: MetLife
By: Clover, Tildie, and Addie