Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,015 total


November 02, 2025

Sign up was easy and smooth

Sign up was easy and smooth. Now to see about service, though two friends say good things, so I expect to see the same.

Insurer: MetLife

By: STEPHEN ANDERSON

November 02, 2025

It took awhile for me to figure out…

It took awhile for me to figure out what was needed to be submitted but now it’s easy and fast. Plus the representatives are caring and helpful.

Insurer: MetLife

By: Barbara Fries

November 02, 2025

Quick, Efficient, Fair

It was quick, efficient, and fair!

Insurer: Pumpkin

By: Adam

November 02, 2025

User friendly site

User friendly site

Insurer: Embrace

By: Dorothy Morrissey

November 02, 2025

Really fast reimbursement

Really fast reimbursement

Insurer: Pumpkin

By: Ajay Sharma

November 02, 2025

Fast and easy claims.

Fast and easy claims.

Insurer: Pumpkin

By: Barb

November 02, 2025

The process of Metlfe is easy..File…

The process of Metlfe is easy..File your claim and the rest is done…Thank you

Insurer: MetLife

By: Lamar Thurmond

November 02, 2025

Easy claim submission

I submit my claims online and then wait. they send me emails concerning my account and once they’re done, they send me the EOB’s.

Insurer: Pets Best

By: Paula

November 02, 2025

Claims are reviewed promptly

Claims are reviewed promptly , and paid out quickly. Thank you.

Insurer: MetLife

By: customer

November 02, 2025

I love MetLife Pet and will never be…

I love MetLife Pet and will never be without them again. All three of my cats have had medical emergencies that I have had to use them for. They are wonderful to deal with and they reimburse in a timely manner. Thank you MetLife Pet. We love you. 😻💕😸

Insurer: MetLife

By: Clover, Tildie, and Addie

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