Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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So impressed with reimbursement experience!
My pup had his one year vet visit & I submitted my reimbursement form through the app. It was approved within 20 seconds & the money was in my checking account in 24 hours. So impressed! Simple & easy to complete & submit. I researched so many pet insurance companies and am so glad that I chose Lemonade. Highly recommend!
Insurer: Lemonade
By: Kelli
Great first experience
My dog snorted a foxtail up her nose and lemonade made the claim process simple and paid my claim the next day!
Insurer: Lemonade
By: Adam
Best insurance policy we've ever had
My vet is paid by Trupanion directly and the average processing time is 4 minutes. I've never had to fight about having a claim paid and if I have questions about coverage the customer service department is always quick and very helpful.
Insurer: Trupanion Canada
By:
Great comprehensive coverage.
Great comprehensive coverage. Easy claims process. Quick payments.
Insurer: Trupanion
By:
Claims experience
Response time is very quick. Payment of claim is detailed and easy to understand.
Insurer: Trupanion
By:
Quick claim for cryptococcus
Trupanion has been wonderful during my dogs illness. Our claims have been handled quickly and I was reimbursed faster than I thought I would be.
Insurer: Trupanion
By:
Peace of mind with ill dog!
Prompt immediate credit fir having the insurance. Effortless. Highly recommend. Ver received authorization immediately.
Insurer: Trupanion
By:
Coverage and Reimbursement
Trupanion has been great. Great turn around for approval and getting reimbursed. Never have to worry taking Cody to the vet and if going to be covered. You are focused on his well-being.
Insurer: Trupanion
By:
THIS WAS A FAST AND EASY SERVICE FROM SETTING UP THE INSURANCE TO THE CLAIMS PROCESS!!!!
LEMONDAE MDE IT VERY EASY TO SETUP THE INSURANCE AND ALSO FILE CLAIMS. it WAS A QUICK AND EASY PROCESS. i RECEID MY REFUND THE FOLLOWING DATE AFTER THE CLAIM WAS FILED.
Insurer: Lemonade
By: Janet