Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Submitting invoices is easy received correspondence throughout the process and payment was received quickly.
Submitting invoices is easy, received correspondence throughout the process and payment was received quickly. Also full explanation of your claim.
Insurer: Trupanion Canada
By:
Haven’t received the checks yet.
Haven’t received the checks yet.
Insurer: Trupanion
By:
It was easy and payment was super fast.
It was easy and payment was super fast.
Insurer: Trupanion
By:
overcharge
Billed incorrectly and several weeks to refund the overcharge
Insurer: Trupanion
By:
Trupanion has been so efficient and expedient in payment at this tough time I would recommend them to all pet guardians.
Trupanion has been so efficient and expedient in payment at this tough time I would recommend them to all pet guardians.
Insurer: Trupanion
By:
Very convenient to send in claims
Very convenient to send in claims
Insurer: Trupanion
By:
Best INS experience!!
I was told that I needed to get puppy insurance ASAP bc Frenhies tend to have a lot of Health issues. Needless to say, we had our fair share of surgeries & am I glad I made the move!! I chose the 80/20 (20% out of pocket) policy and if I could, I’d bump it to the 90/10 (10% out of pocket.. I am so pleased. They make all transactions seamless and I’ve gotten paid in 5-7 days business days from submitting my claim. Every vet visit for my guy is not cheap but I’m just happy I have healthy paws to cover our unexpected expenses associated with our little guy. 10 out of 10 experience.
Insurer: Healthy Paws
By: Daniella
Fast and easy!
I needed to add a new pet onto an existing policy that was started through my employer. MetLife was able to do everything over the phone and notify my employer to add the new pet. It was all done within 5 minutes! Very fast and easy!
Insurer: Trupanion
By: Diane