Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Trupanion finds ways to NOT pay claims.
Trupanion finds ways to NOT pay claims. The 500 deductible per incidence is a losing game but a winning one for Trupanion. I've been a client for at least 8 years and finally realizing I need to cut my loses for this company will find ways to NOT pay claims.
Insurer: Trupanion
By: Kari
Not happy with the way they charged me 2 deductibles for the same problem.
Not happy with the way they charged me 2 deductibles for the same problem.
Insurer: Trupanion
By: Bernadette
Vanessa was professional and nice to talk with but she could not solve my problem.
Vanessa was professional and nice to talk with, but she could not solve my problem. Every claim I send in is either a "preexisting or an allergy". Plus, every claim has a $500 deductible, which means I will never get reimbursed, unless it is a large claim. So I will be changing insurance at the beginning of the month.
Insurer: Trupanion
By: Leslie
Buddygoestonewfoundland is my baby!!
I had no worries! Submit invoice and a couple days later, accepted charges were reimbursed! Very acceptable! I always tout my experience with Trupanion!
Insurer: Trupanion
By: Kathryn
Great!
No stress easy to get quote and understand and enroll
Insurer: Trupanion
By: Mary
HEALTHY PAWS CANNOT BE BEAT. STOP LOOKING AROUND.
Hands down, Healthy Paws cannot be beat. My baby, Riley, swallowed pieces of toys and needed life saving abdominal surgery. The whole situation was scary enough and then add the $12k bill, its enough to bring you to tears. Thankfully we had a great surgeon and FANTASTIC insurance. Healthy Paws covered the entire bill 90% and the money WAS IN MY ACCOUNT IN 2 DAYS. Thank you Healthy Paws for all you do for our fur babies!!
Insurer: Healthy Paws
By: DANIELLE
Great coverage, fast claim processing and payout
Healthy Paws has been a lifesaver for both my dogs. Knowing that I don't have to worry about overwhelming vet bills for my dogs is a tremendous relief. I've had to use the program a few times, and filing a claim is incredibly easy. It takes less than 60 seconds in most cases. I've typically had reimbursements processed within just a few days - even when the expense was larger due to a surgery. I'll never go without pet insurance again for my dogs!
Insurer: Healthy Paws
By: Travis
Satisfied customer
Fast payout and extremely nice and supportive responses, a pleasure to deal with, and that does not happen too often with insurance companies.
Insurer: Trupanion
By: Eva