Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified July 20, 2022

Best Pet Insurance!!

Fast, accurate payment of claims!!

Insurer: Trupanion

By: Christina

Useful
Verified July 20, 2022

Very prompt payment Prompt friendly helpful support Clear and thorough breakdown of reimbursement

Very prompt payment Prompt friendly helpful support Clear and thorough breakdown of reimbursement

Insurer: Trupanion Canada

By: EVA

Useful
Verified July 20, 2022

Easy sign up

Ease of signing up and competitive rate

Insurer: Trupanion

By: Aaron

Useful
Verified July 20, 2022

Best Pet Insurance!!

Fast, accurate payment of claims!!

Insurer: Trupanion

By: Christina

Useful
Verified July 20, 2022

I paid out of pocket and then havent received my claim do to it getting sent to vet instead so vet got double paid.

I paid out of pocket and then havent received my claim do to it getting sent to vet instead so vet got double paid. it is nothing against trupanion though.

Insurer: Trupanion

By: Debbie

Useful
Verified July 20, 2022

Pre approvals are a wallet saver and ever reimbursements when needed were quick turn around

Pre approvals are a wallet saver and ever reimbursements when needed were quick turn around

Insurer: Trupanion

By: Chris

Useful
Verified July 19, 2022

Very Happy with service

Our Vet the Dog & Cat Hospital got in touch with Trupnion while we were in the clinic and our claim was process quickly.

Insurer: Trupanion Canada

By: Brenda

Useful
Verified July 19, 2022

Incredibly Fast

I received great customer service, the payment was within 12 hours and incredibly fair for the services provided. Thank you!!

Insurer: Trupanion

By: Michael

Useful
Verified July 19, 2022

Incredibly Fast

I received great customer service, the payment was within 12 hours and incredibly fair for the services provided. Thank you!!

Insurer: Trupanion

By: Michael

Useful
Verified July 18, 2022

Quick claims process

Easy and quick claim process with payment.

Insurer: Trupanion

By: Matthew

Useful

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