Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Signing up my dog with Trupanion pet Ins
Easy sign up
Insurer: Trupanion
By: Betty
Topnotch!
Quick review. Explanation is clear. Payments are quick. Topnotch service
Insurer: Trupanion
By: Betsy
Excellent service and quick payout
Our 7 month old Clumber Spaniel swallowed a rock. The Vet successfully removed the stone and we filed a claim as soon as Nicholas was home. Trupanion acknowledged the claim and kept us in the loop while doing their due diligence. The funds were deposited in our bank promptly. We highly recommend Trupanion, as did our Veterinarian.
Insurer: Trupanion
By: Wilmer
Easy app to use
Easy app to use
Insurer: Trupanion
By: Susan
Enrollment was easy and pretty straight forward although I wish I would have been informed of the medical record fee before checkout
Enrollment was easy and pretty straight forward although I wish I would have been informed of the medical record fee before checkout
Insurer: Trupanion
By: Susan
Peace of mind!!
The experience was effortless on my part. Direct payment to the vet is a plus. Notification by email from Trupanion on coverage is a bonus.
Insurer: Trupanion Canada
By: Elizabeth
Recommended by Pet Emergency Employees
It was easy to sign up and my friends work in a pet emergency hospital and THEY have it for their pets
Insurer: Trupanion
By: Claire
Trupanion finds ways to NOT pay claims.
Trupanion finds ways to NOT pay claims. The 500 deductible per incidence is a losing game but a winning one for Trupanion. I've been a client for at least 8 years and finally realizing I need to cut my loses for this company will find ways to NOT pay claims.
Insurer: Trupanion
By: Kari
Not happy with the way they charged me 2 deductibles for the same problem.
Not happy with the way they charged me 2 deductibles for the same problem.
Insurer: Trupanion
By: Bernadette
Vanessa was professional and nice to talk with but she could not solve my problem.
Vanessa was professional and nice to talk with, but she could not solve my problem. Every claim I send in is either a "preexisting or an allergy". Plus, every claim has a $500 deductible, which means I will never get reimbursed, unless it is a large claim. So I will be changing insurance at the beginning of the month.
Insurer: Trupanion
By: Leslie