Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


January 18, 2023

Love this company! Thank you Spot for making it so easy to protect my pup & save money all at once!!

I was hesitant about the idea of pet insurance, but thinking back on how much I've spent over the years on vet bills, it seemed like a no-brainer. I went to Spot's website and got a quote for free before even registering. It was so nice to see my coverage options before putting down a credit card. I feel so at ease knowing that I'm saving money and giving my dog the best care all at once. This company is very easy to work with, as well as has an online presence and many customers, which is something I look for in companies I am giving my money. Thank you Spot for making it so easy to cover my best friend! I will continue to recommend this pet insurance to all my friends who are also pet parents!!

Insurer: Spot

By: Kenzie

Useful
Verified January 18, 2023

Very happy with Trupanion

Very quick response and easy to submit paperwork.

Insurer: Trupanion

By: Beverly

Useful
Verified January 17, 2023

Kruszynek with liver problem.

Quick response, no questions and quick deposit of the money to our account.

Insurer: Trupanion

By: Ewa

Useful
Verified January 16, 2023

Trupanion Sign Up Easy!

Easy to navigate the site

Insurer: Trupanion

By: Carolyn

Useful
Verified January 15, 2023

Easy to sign up but we’ll wait till we u

I gave it an 8 because I just signed up (which was easy) but don’t know how it will be when needed

Insurer: Trupanion

By: Sandi

Useful
Verified January 15, 2023

Not sure yet

I haven't experienced anything but signing and paying money, so I'll wait and see.

Insurer: Trupanion

By: Elizabeth

Useful
Verified January 15, 2023

Always great service

Very quick and easy

Insurer: Trupanion

By: Andrea

Useful
Verified January 14, 2023

Very happy with your response to settling my claim but I still have not received my payment.

Very happy with your response to settling my claim but I still have not received my payment. It should have been mailed to me Not my vet. I paid the bill. What is status?

Insurer: Trupanion

By: Patricia

Useful
Verified January 14, 2023

Thank you from Gianni and his person!!

Your system works beautifully! You tell me you received my claim and within 24 hours the reimbursement is in my bank account. Who could ask for anything more?

Insurer: Trupanion Canada

By: Peter

Useful
January 13, 2023

Review

The process is really fast but the payout once you get approve you still have to wait an additional 2 to 3 days.

Insurer: MetLife

By: Alejandra

Useful

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