Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified October 23, 2025

Easy

Easy. Painless. Transaction

Insurer: MetLife

By: Mary

Verified October 23, 2025

Reimbursement was made within a couple…

Reimbursement was made within a couple of days. Great service!

Insurer: Spot

By: Mike

October 23, 2025

peace of mind in paying for elder cat's care

Nationwide has really made it possible for me to take the best possible care of my elderly cat. This year alone I have been reimbursed around $2800 for $3300 worth of pet care. I pay about $100 month, so I have been more than repaid for my investment. When I go in to order tests or medication for her, I do it confidently, knowing that Nationwide will reimburse fairly and promptly. They have a service that deposits the refund directly into your account. I have never had a problem with getting services or prescriptions reimbursed that were covered by the plan. When animals are young, it's easy to think that insurance is an expensive luxury, but as they grow older and need more intensive care, insurance is critical.

Insurer: Nationwide

By: Linda Haverty Rugg

October 23, 2025

Works really fast and is detailed

Works really fast and is detailed. Easy to use and straight to the point.

Insurer: Pets Best

By: Alicia

Verified October 22, 2025

Always professional and quick with…

Always professional and quick with payouts. Very important since owning a pet isn't cheap!!

Insurer: Spot

By: Victoria Giordano

Verified October 22, 2025

Pet insurance

Easy sign up, recommend option really helped.

Insurer: MetLife

By: Alfred Thornton

Verified October 22, 2025

The enrollment process and it was easy…

The enrollment process and it was easy to understand.

Insurer: MetLife

By: Mr. Huff

Verified October 22, 2025

I wasn't sure that insurance was worth…

I wasn't sure that insurance was worth it but on the first visit I paid $249 Embrace reemburshed me $150 of that, which is great. They didn't give me more I guess due to the fact that one charge was a fecal test at $70 so its all good. I have 90% and $100 deductable.

Insurer: Embrace

By: Joseph Ricci

Verified October 22, 2025

Fast and easy website

Fast and easy website

Insurer: MetLife

By: Ruth Rosado

Verified October 22, 2025

Very easy to enroll.

Very easy to enroll.

Insurer: MetLife

By: Jill Wolfe

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