Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Great Pet Insurance
We have both of our pups on Pets Best. Affordable prices. Claims are normally processed within a few days. We've only had one month where it took three weeks for claims to be processed. The only thing that upsets me is prescription dog food isn't covered under any policy. With this being more expensive and only be able to purchase through a vet, I would think this would be a benefit that would be covered under the policy.
This was a simple experience and easy…
This was a simple experience and easy to understand. I would highly recommend to anyone.
Insurer: MetLife
By: Justin Johnson
Easy to enroll in
Easy to enroll in
Insurer: MetLife
By: Everth Cruz Martinez
Very easy step-by-step process gave me…
Very easy step-by-step process gave me options. Got to pick and choose what I needed always liked MetLife. Hopefully it does well by my babies time will tell.
Insurer: MetLife
By: Lucy Balester
Submitting a claim was easy
Submitting a claim was easy and they were very prompt in sending the money I was due.
Insurer: Embrace
By: Sheryl
The Best
All I had to do was take a picture of my vet bill receipt and upload it to the claim. Within 24 hours it was paid to my linked care credit card used to pay the vet bill. It literally could not have been easier.
Claim for cat Jerry
Had to bring our 2 year old cat Jerry to the emergency vet when he stopped eating and was throwing up. He ended up with a hairball blockage that the vets were able to resolve. It was very easy to submit our claim and communicate with Pets Best. I highly recommend them as your pet insurance!
Insurer: Pets Best
By: Alicia
So easy and quick
It is so easy to file a claim with ASPCA insurance. I can do it all online in minutes. I have used this insurance for 2 years and have no complaints. The payments are quickly deposited into my account within just a few days and I have never had an issue with a claim being paid
Insurer: ASPCA
By: Debbie Fowler
The claim was processed promptly
The claim was processed promptly, and I receive payment within a few days of submission.
Insurer: Pumpkin
By: KP
Premium discount confusing
Premium discount confusing, as was enrollment fee.
Insurer: MetLife
By: KKS