Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Best pet insurance
Spot is the best pet insurance we’ve had. 2 years ago, I had switched from Spot to another company offered by my employer’s insurance and it was a nightmare of an experience. After such a terrible ordeal, I switched back to Spot and have been pleased ever since. I especially love the speed at which the process claims. From the moment the claim is submitted, I never have to wait more than a few days for it to be completed. In the few times I’ve had to call, customer service has always been pleasant. Needless to say, I will never be leaving Spot
Insurer: Spot
By: Yolanda Oliver
I love the ease of submitting a claim…
I love the ease of submitting a claim and how quickly my payout comes. If I include the SOAP notes from my vet visit, I don't get hounded with questions or pushback which is very appreciated.
Insurer: MetLife
By: Jonna Hardy
Great Product
Submitted receipt, got paid. Very easy process.
Insurer: MetLife
By: customer
Very easy to submit claims and easy to…
Very easy to submit claims and easy to contact on phone (and helpful and kind)
Insurer: Embrace
By: Stephanie Burg Rykaczewski
The online quote was easy to use!
The online quote was easy to use!
Insurer: MetLife
By: Liz
Fast service
Fast service. Nice to have direct deposit for claims. Thanks
Insurer: MetLife
By: Gina and Pinto Bean
Great quick claim service
Great quick claim service. Received reimbursement of funds quickly!
Insurer: Embrace
By: Edgar Anderson
The online enrollment was very easy and…
The online enrollment was very easy and very user friendly. It seems all the information was upfront and easy to understand.
Insurer: MetLife
By: customer