Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,940 total
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It is easy to submit claims
It is easy to submit claims, and they are very fast in reviewing them, and mailing a check out to you.
Insurer: MetLife
By: Joe Goeddeke
I love the ease of filing claims
I love the ease of filing claims! I have my vet’s office send me the SOAP notes the day after we visit. It’s so simple to file.
Insurer: MetLife
By: Brent McDaniel
Easy to submit documentation
Easy to submit documentation, speedy payment.
Insurer: MetLife
By: David Muller
Quick turn around
I thought processing my claim would take much longer than it did. My reimbursement and a detailed list of expenses covered showed up very, very quickly. Good job, Spot!
Insurer: Spot
By: Elisa Eastwood Pulido
So easy to submit claims
So easy to submit claims! And even easier to get paid
Insurer: MetLife
By: customer
Met life is great
Met life is great. I submit my claims and they reimburse in a timely manner in about 2 weeks.
Insurer: MetLife
By: customer
This past experience was the best
This past experience was the best. I normally have to call several times to get payment.
Insurer: MetLife
By: Susan N.
It was easy to file a claim and I got…
It was easy to file a claim and I got payment very quickly.
Insurer: Healthy Paws
By: Renee
Overall process
Submitting a claim was easy and the review/turnaround was fast. Thank you for making this easy during times of stress.
Insurer: MetLife
By: Keri
Easy to use claim form
Easy to use claim form, fast response and timely payment. Thank you!
Insurer: Pumpkin
By: Richard Aberle