Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Although I had issues using the app to…
Although I had issues using the app to complete my claim, it was easy and completed quickly
Insurer: Spot
By: Rene Kubas
Confusing instructions
Confusing instructions, no login info. no payment info
Insurer: Nationwide
By: customer
Should not send a survey before…
Should not send a survey before providing status or update of pet insurance that you had to pay 2 months in advance and be told you have to pay next month also. Feel like I’m being ripped off. Unable to give experience until policy is activated
Insurer: Nationwide
By: Angela Renea Hagans
Worst experience ever
I signed up paid first and last and got cancelled right away don’t know why
Insurer: Sonnet
By: Christopher
Met pet ins takes the worry out of vet…
Met pet ins takes the worry out of vet bills and process it is quick and easy
Insurer: MetLife
By: Dori LaRocco -Tuacani
I have been very satisfied with the…time of reimbursement.
I have been very satisfied with the timeliness of reimbursement.
Insurer: MetLife
By: Ann Pagely
Fast payment
Fast payment, easy process. Website and app needs some fix. Otherwise, very satisfied.
Insurer: MetLife
By: customer
Prompt payment
Prompt payment , great customer service
Insurer: MetLife
By: Caron Hutton
very responsive
excellent fast turnaround and no hassle
Insurer: MetLife
By: stuart