Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified January 25, 2023

Sign up

Easy to sign up and all information was clearly presented.

Insurer: Trupanion

By: Susan

Useful
Verified January 25, 2023

Incredibly grateful

Fast and excellent service! Claim was processed very quickly!

Insurer: Trupanion

By: Wynne

Useful
Verified January 25, 2023

Can't afford NOT to have insurance!

Simple claims process and quick to payout. We had a very large surgical bill that I had to pay up front for the procedure to be done, and without hesitation, after a full review of the doctor notes and invoice, the approval was sent and the money was in my account the next day. Insurance can be expensive but not having good insurance is more expensive!

Insurer: Trupanion

By: Shannon

Useful
Verified January 25, 2023

Pre-payment information

The information I received after the payment would have been helpful to read before payment. It wasn't exactly what i needed but not i have it.

Insurer: Trupanion

By: Nina

Useful
Verified January 24, 2023

Excellent claim service

Very easy process to submit our claim. Paperwork was processed overnight. Payment was deposited into our account promptly. Excellent experience (as always).

Insurer: Trupanion

By: Erika

Useful
Verified January 24, 2023

Two Thumbs Up

Vet’s office submitted the claim and got the approval back immediately. ????????

Insurer: Trupanion

By: Susan

Useful
Verified January 24, 2023

Piper's Insurance Coverage

It was very easy to get it all set up online

Insurer: Trupanion Canada

By: Diane

Useful
January 23, 2023

Everything made simple

Just send them the reimbursment and they take care of everything

Insurer: Pets Plus Us

By: Khodayar

Useful
Verified January 23, 2023

Good coverage, 3 steps to enroll

Very easy to enroll

Insurer: Trupanion

By: Bill

Useful
Verified January 22, 2023

Easiest insurance to understand

Easy process, no deductible, simple process.

Insurer: Trupanion

By: Alma

Useful

Compare top pet insurance providers plans.