Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Easy and without a hitch
Insurer: Trupanion
By: Jerry
Great Sign up experience
Easy platform to use
Insurer: Trupanion
By: Lindsay
Easy Peasy - Competitive Prices as well
Extremely easy to navigate - competitive prices as compared to other pet insurance providers. Also, Trupanion was recommended by my Vet, who I trust very much.
Insurer: Trupanion
By: PETER
Best pet insurance
I filed my claim and in 3 days the money was in my account!!! Emmie and I love Trupanion!!
Insurer: Trupanion
By: Carolyn
One happy dog lover!!
Love trupanion! The vet does the paperwork, and I hear within 24hrs of them submitting it. They are very prompt in payment. Will never go without dog insurance again!â
Insurer: Trupanion
By: Karen
Glad to be a new member
It was easy, straight forward, not complicated
Insurer: Trupanion Canada
By: Faye
Onboarding was easy
Getting onboard was easy. Could you guys come up with an app for easy claims?
Insurer: Furkin
By: Venkat
Great service!
Great service, amazing customer service, I appreciate the wonderful staff, always helpful when I need to move payments around. Even if it is last minute. Wonderful company.
Insurer: Trupanion Canada
By: Kelsey
WE CAN'T SAY ENOUGH GOOD THINGS ABOUT TRUPANION!
Trupanion is AMAZING! They have been there every step of the way with out 3-year old furbaby. Our vet and our local emergency animal hospital both participate, which makes claims processing a breeze. They submit the bill - I instantly receive a text that it is being processed and within 3-5 minutes receive a claim approval and what our co-pay is. Zero paperwork! I loved it because you can select your own deductible and then they pay 90% of the balance after the office visit charge. This will be the only pet insurance we purchase from now on. They make you feel like they really care about your pet!
Insurer: Trupanion
By: Kathi
Trupanion is a dog parents' best friend
I have had Trupanion since my Loki was a puppy, and every time something happens with my boy, I feel a relief that I have Trupanion. Vets are expensive, and not having to decide on my boy's care because of cost is great. The whole process with Trupanion is pretty great. Quick claims, decisions, and turn around. I also really like the direct billing. Thanks, Trupanion team. I constantly refer anyone who asks to your company because it just makes sense.
Insurer: Trupanion Canada
By: Rosa