Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified February 07, 2023

Get Trupanion Now !

Easy and without a hitch

Insurer: Trupanion

By: Jerry

Useful
Verified February 07, 2023

Great Sign up experience

Easy platform to use

Insurer: Trupanion

By: Lindsay

Useful
Verified February 07, 2023

Easy Peasy - Competitive Prices as well

Extremely easy to navigate - competitive prices as compared to other pet insurance providers. Also, Trupanion was recommended by my Vet, who I trust very much.

Insurer: Trupanion

By: PETER

Useful
Verified February 07, 2023

Best pet insurance

I filed my claim and in 3 days the money was in my account!!! Emmie and I love Trupanion!!

Insurer: Trupanion

By: Carolyn

Useful
Verified February 07, 2023

One happy dog lover!!

Love trupanion! The vet does the paperwork, and I hear within 24hrs of them submitting it. They are very prompt in payment. Will never go without dog insurance again!’

Insurer: Trupanion

By: Karen

Useful
Verified February 07, 2023

Glad to be a new member

It was easy, straight forward, not complicated

Insurer: Trupanion Canada

By: Faye

Useful
Verified February 07, 2023

Onboarding was easy

Getting onboard was easy. Could you guys come up with an app for easy claims?

Insurer: Furkin

By: Venkat

Useful
Verified February 06, 2023

Great service!

Great service, amazing customer service, I appreciate the wonderful staff, always helpful when I need to move payments around. Even if it is last minute. Wonderful company.

Insurer: Trupanion Canada

By: Kelsey

Useful
Verified February 05, 2023

WE CAN'T SAY ENOUGH GOOD THINGS ABOUT TRUPANION!

Trupanion is AMAZING! They have been there every step of the way with out 3-year old furbaby. Our vet and our local emergency animal hospital both participate, which makes claims processing a breeze. They submit the bill - I instantly receive a text that it is being processed and within 3-5 minutes receive a claim approval and what our co-pay is. Zero paperwork! I loved it because you can select your own deductible and then they pay 90% of the balance after the office visit charge. This will be the only pet insurance we purchase from now on. They make you feel like they really care about your pet!

Insurer: Trupanion

By: Kathi

Useful
February 05, 2023

Trupanion is a dog parents' best friend

I have had Trupanion since my Loki was a puppy, and every time something happens with my boy, I feel a relief that I have Trupanion. Vets are expensive, and not having to decide on my boy's care because of cost is great. The whole process with Trupanion is pretty great. Quick claims, decisions, and turn around. I also really like the direct billing. Thanks, Trupanion team. I constantly refer anyone who asks to your company because it just makes sense.

Insurer: Trupanion Canada

By: Rosa

Useful

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