Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


February 04, 2023

5 stars

Pets plus us pet insurance is a godsend! So thankful I have it. Thank you for the easy and fast service. I would definitely recommend!

Insurer: Pets Plus Us

By: Lezlie

Useful
Verified February 03, 2023

Hunter’s mom

Very easy with great follow up

Insurer: Trupanion

By: Patricia

Useful
Verified February 03, 2023

Best service

I like the direct billing aspect of your service

Insurer: Trupanion Canada

By: Kim

Useful
Verified February 02, 2023

Easy Sign Up

Ease of signing up. One time deductible on each injury or illness.

Insurer: Trupanion

By: Jamie

Useful
Verified February 02, 2023

Great pet insurance

Easy to use!

Insurer: Trupanion

By: Alice

Useful
Verified February 02, 2023

signing up

It was relatively easy. Would have liked to know the registration fee and how much it was before I got to checkout

Insurer: Trupanion Canada

By: Melissa

Useful
Verified February 01, 2023

Deep deep for details

Had to dig deep for details of coverage. Credit card did not go through first two tries but did on 3rd - same # each time.

Insurer: Trupanion

By: Ellen

Useful
Verified February 01, 2023

Awesome Coverage, Easy Enrollment!

I enrolled via phone and the representative was kind, knowledgeable, and informed me of all the benefits and how to get onto the website to create an account. The whole process was extremely easy!

Insurer: Trupanion

By: Linda

Useful
Verified February 01, 2023

Get this insurance!

The entire claim process is very quick and easy. Submitting invoices online is a piece of cake, and direct deposit payments are made within a few days. Thank you Trupanion

Insurer: Trupanion

By: David

Useful
Verified February 01, 2023

Easy to sign up, Mallory was friendly

It was easy to sign up and Mallory was friendly and answered all my questions. The true test will be when I submit a claim to see how that goes.

Insurer: Furkin

By: Madhvi

Useful

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