Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


February 09, 2023

Thank Goodness for Healthy Paws!

Without pet insurance, I would be broke, really broke! My little Loki developed bad hot spots and went on permanent injections that forever cured him. What a happy guy! The eight week lifetime injections are very expensive. In what, three clicks I think, Healthy Paws reimburses directly into my bank account. Boom, done. Of course Loki's had run-ins with porcupines and what-not, living up here in Maine where we tend to the woods for daily long walks. Then he tore his CCL (like an ACL knee in humans). $6000 later but no worries, we're 90% covered by Healthy Paws so we took the BEST surgery option for our little bug. No questions asked, Healthy Paws reimbursed my account in just two days. Boom. Pet insurance is WAY cheaper than unexpected vet bills, especially persistent ones, and especially here up north, and although my work offers a discounted plan with another company, we like our choice of Healthy Paws so we're sticking with them.

Insurer: Healthy Paws

By: Tia

Useful
Verified February 09, 2023

Excellent Pet Insurance and Service

The staff there was very friendly and helpful. The one thing I would like to suggest is that the texts and app are updated a little more simultaneously than they currently are. I saw the approval and payment in the app almost a day before I got the email and text. Just a suggestion.

Insurer: Trupanion

By: Jerrie

Useful
Verified February 09, 2023

Great experience!

As always, the process was simple and the payment immediate.

Insurer: Trupanion Canada

By: Carmel

Useful
Verified February 09, 2023

Very easy to enroll reasonable price knowledgeable staff

Very easy to sign up

Insurer: Trupanion Canada

By: Pamela

Useful
February 08, 2023

When life gives you lemons…

Lemonade Insurance has been a great experience! I wanted to ensure our puppy was covered in case her shenanigans got too wild. The sign up and claim process was automated and simple to use. Payout was almost immediate. I loved the experience so much I got insurance on our other animals and I switched my auto and renters insurance over to Lemonade.

Insurer: Lemonade

By: KADEN

Useful
Verified February 08, 2023

Best decision we ever made was Trupanion

Fantastic! I was barely home from picking Bentley up from the Vet and Trupanion had already processed and paid the claim!

Insurer: Trupanion

By: Katherine

Useful
Verified February 08, 2023

Newbee

prompt service and a follow up call to be certain I had no questions. Payment arrived in my account within 24 hours of claim processing.

Insurer: Trupanion

By: Susan

Useful
Verified February 07, 2023

Get Trupanion Now !

Easy and without a hitch

Insurer: Trupanion

By: Jerry

Useful
Verified February 07, 2023

Great Sign up experience

Easy platform to use

Insurer: Trupanion

By: Lindsay

Useful
Verified February 07, 2023

Easy Peasy - Competitive Prices as well

Extremely easy to navigate - competitive prices as compared to other pet insurance providers. Also, Trupanion was recommended by my Vet, who I trust very much.

Insurer: Trupanion

By: PETER

Useful

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