Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified February 19, 2023

Signing up is simple

The registration process was simple. I can better review their communication and their payment processing system as the weeks or months progress.

Insurer: Furkin

By: Nicole

Useful
Verified February 18, 2023

Great service!

Fast service, helpful emails giving us status…much appreciated!

Insurer: Trupanion

By: Deborah

Useful
Verified February 18, 2023

Trupanion pays in a timely manner.

Trupanion pays in a timely manner. I have always gotten clear and easily understandable answers to my questions from very pleasant people.

Insurer: Trupanion

By: Mary

Useful
Verified February 17, 2023

enrollment was very easy

enrollment was very easy

Insurer: Trupanion

By: Barbara

Useful
Verified February 17, 2023

Great claims experience

They are so prompt with payment! It goes directly into my bank account usually within 3-4 days.

Insurer: Trupanion

By: Carolyn

Useful
Verified February 17, 2023

Trupanion cares about my dog

Very timely claim payments

Insurer: Trupanion

By: Jonathan

Useful
Verified February 17, 2023

Always amazing service.

Always easy & fast. No fighting for every penny…it’s just 90%…simple.

Insurer: Trupanion Canada

By: Marnie

Useful
Verified February 17, 2023

Easy

It was so easy and straight forward to enrol Lucy and get her insurance underway.

Insurer: Trupanion Canada

By: Susan

Useful
Verified February 17, 2023

Great Pet Insurance !

I've had Trupanion for a few years I trust they would do everything to your animals.Ive recommended people to get your insurance.unfortunatly I missed a payment they e mailed me and then I had to call them to apologize for missing a payment.March 1 to 5 and March 16 120

Insurer: Trupanion Canada

By: Denise

Useful
Verified February 17, 2023

Easy Sign Up

Very easy to sign up and the chat option was great and fast

Insurer: Trupanion Canada

By: Natasha

Useful

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