Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Excellent
The signing up was a very easy process and I had the enrollment fee waved too. Excellent.
Insurer: Furkin
By: Ann
Satisfaction
Quick and easy sign in
Insurer: Trupanion Canada
By: Juliette
Easy sign up
Very easy process to sign up.
Insurer: Furkin
By: Roselyn
It was easy to apply
It was easy to apply
Insurer: Trupanion Canada
By: Trudy
Pleased with the process but was surprised that there was a $35 process fee. If it does state that somewhere I did not see it until after I signed Up.
Pleased with the process, but was surprised that there was a $35 process fee. If it does state that somewhere I did not see it until after I signed Up.
Insurer: Trupanion Canada
By: Jayne
The amount went towards our deductible at our last appointment but we like the coverage and the direct billing.
The amount went towards our deductible at our last appointment, but we like the coverage and the direct billing.
Insurer: Trupanion Canada
By: Sharon
Easy claim process
Seamless and quick.
Insurer: Trupanion Canada
By: Sacha
Fetchpet Insurance is A Bunch of Crooks!
I submitted a claim for my baby on 2/10/23 w/paid bills attached and his records from the vet.. I was told my claim would be paid in 5-7 days with ACH deposit. Then I was told 15 days. Today, I was told the rest of his records were needed. Fetchpet was sent his med documents with the claim. Now I’m being told I can’t be reimbursed?!! I just cancelled both policies on my two babies and I will NEVER recommend Fetchpet to anyone! I basically paid four months of premiums for NOTHING! because these clowns are not reimbursing me for my baby’s claim I submitted on 2/10/23. Freaking Thieves!!!
Insurer: Fetch Canada
By: Nanlisha
Happy
Very fast to respond and get your payment well done
Insurer: Trupanion Canada
By: Donna