Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,940 total


Verified January 27, 2026

I sent in a claim and it was very easy…

I sent in a claim and it was very easy to do online. The response was very quick as was the refund.

Insurer: Pumpkin

By: Brenda Rothermel

Verified January 27, 2026

Very easy process for filing a claim…

Very easy process for filing a claim and quick payment. Thanks

Insurer: Pumpkin

By: GURALNICK, DALE

Verified January 27, 2026

Great customer service

Rebecca was awesome! I was adding a second dog to my account and she made it so easy. Thank you Rebecca

Insurer: Prudent Pet

By: Tracy

Verified January 26, 2026

Protect your pet, get MetPet Insurance

This is the best by far best pet insurance! I don;t know what I would've done without it. My 2 fur babies have had life threatening illneses. Very exspensive tests and prcedures to save their lives. Yes, you pay upfront,but fully reimbursed within a few days.I am so very greatful for MetPet Insurance!!!

Insurer: MetLife

By: Linda E Bartko

Verified January 26, 2026

Easily set up the insurance exactly how…

Easily set up the insurance exactly how I needed it to be!! Less than 2 minutes!

Insurer: Prudent Pet

By: rocknrollwidowmsn.com

Verified January 26, 2026

Pumpkin processes claims promptly!!

I am always thrilled with the speed at which Pumpkin processes each of my claims!!!

Insurer: Pumpkin

By: Diane

Verified January 26, 2026

Very responsive and timely payments.

Very responsive and timely payments.

Insurer: MetLife

By: customer

Verified January 26, 2026

prompt payment

prompt payment

Insurer: Fetch

By: Scott

Verified January 26, 2026

Sign up was easy

Sign up was easy. I am hoping the claims process is just as easy.

Insurer: Nationwide

By: Britt

Verified January 26, 2026

Never got email with account…

Never got email with account information after i signed up

Insurer: Nationwide

By: Julesr

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.