Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Always Excellent service & Fast payment.!
The dog I currently have insured with Fetch is the 5th dog I have insured with them going back 20 years now. Fetch has Always provided Perfect service. They honor their policies, communicate clearly & promptly & they PAY quickly per the policy!! Their phone reps are AA++ knowledgeable, clear & take all the time needed with Each call. I cannot recommend Fetch Pet Insurance highly enough!!
Insurer: Fetch
By: Mary Fogerty
You refunded my money for a wellness…
You refunded my money for a wellness check up in a timely fashion
Insurer: Pumpkin
By: Joyce
It was really quick to enroll and get…
It was really quick to enroll and get Bixby insurance coverage.
Insurer: MetLife
By: Suzette Smith
It is so easy to submit claims.....
It is so easy to submit claims with this company. Also I could not believe their quick turn-around time from the day I submitted to the day I received direct payment into my bank account......3 days!!!! MetLife is great!
Insurer: MetLife
By: customer
Reimbursed amount I expected
Reimbursed amount I expected. Answered my emails in a timely manner
Insurer: Pumpkin
By: Fred
Great coverage, convenient app
Using the app make it super easy to file a claim and communications about the decision. On my most recent claim I was reimbursed next day!
Insurer: MetLife
By: Matthew
It was easy to use the application on…
It was easy to use the application on the website to purchase pet insurance for my dog Freck
Insurer: Nationwide
By: Brenda Sorenson
Quick reimbursement
Quick reimbursement. Affordable pet insurance compared to other insurances. Excellent customer service!
Insurer: Spot
By: Dalila Wessels
Great experience!
The entire process was extremely straightforward and efficient. I had my refund quickly. Having the direct deposit option was very convenient.
Insurer: Fetch
By: Brian