Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


March 31, 2023

Healthy Paws is by far the best pet insurance.

Healthy Paws is by far the best pet insurance. Easy claim process leading to fast payments. Customer service is stellar!! I recommend Healthy Paws to every pet owner I know!

Insurer: Healthy Paws

By: Sue

Useful
Verified March 31, 2023

Did some reasearch and chose Furkin

We adopted our little kitty Cricket in February of last year and after doing some research decided to get pet insurance through Furkin "just incase". So glad we did!! In just over a year she has been diagnosed with asthma and then struvite urinary crystals. Both of those diagnosis came with lots of tests, vet visits, and treatments. Furkin processed all our claims very quickly and I'm happy we chose them as our insurance provider.

Insurer: Furkin

By: Veronica

Useful
Verified March 31, 2023

Great experience

Highly recommended by a friend. Easy to sign up. Everything well explained with examples.

Insurer: Trupanion

By: Cathy

Useful
Verified March 30, 2023

Moore home pets.

My dog is diabetic and needs both needles and vaccine. I really appreciate that I can get what I need and that I only have to pay the difference in the cost. As a senior on pension this makes a huge difference Also, Calgary Trail Pet Hospital is an amazing place to take my pets.

Insurer: Trupanion Canada

By: Anita

Useful
Verified March 30, 2023

Quick response quick refund.

Quick response, quick refund.

Insurer: Trupanion Canada

By: Michelle

Useful
Verified March 28, 2023

Wonderful to work with

I never hope to need my pet insurance but our 3 month old has had a couple of small medical issues. Glad we chose Trupanion. From the first call to set up the policy to reviewing and making claim payments, it has been a very positive experience. We did lots of research before settling on Trupanion and I’m confident we chose the right one.

Insurer: Trupanion

By: Paula

Useful
Verified March 27, 2023

Quick and easy

Getting pet insurance for Mocha was quick and easy. It was seamless.

Insurer: Furkin

By: Pat

Useful
Verified March 26, 2023

Just signed up

I just signed up my new furbaby and that went well. Time will tell as for how happy we are if we need to make a claim. Hopefully we won't know for a long time!

Insurer: Furkin

By: Kathy

Useful
Verified March 26, 2023

Easy claim submission

Our Vet office submits the claims for us immediately. Thank you for letting them do that!

Insurer: Trupanion

By: David

Useful
Verified March 26, 2023

Claim process is extremely fast & easy.

Timely processing of claims, so VCA does not make me pay until they receive payment/confirmation of Trupanion's portion

Insurer: Trupanion

By: Debra

Useful

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