Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Filling claims is easy and getting…
Filling claims is easy and getting reimbursement has always been timely. The few times I have had to call the representative's have always been very helpful.
Insurer: MetLife
By: Christine Tomassetti
Easiest insurance purchase I've ever…
Easiest insurance purchase I've ever had.
Insurer: Sonnet
By: Chris Herrmann
Easy to submit claims
Easy to submit claims. Fast turn around and fast payment. Clear information on website about what is covered and ongoing yearly balance.
Insurer: MetLife
By: MBrewer
Fast Reimbursement
When I submit invoices for reimbursement Trupanion is very fast in getting my money into my bank account.
Insurer: Trupanion
By: Lee
Great insurance for your family pets
I’ve been using MetLife for almost a year, great company, great customer care, easy to process claims, and the most important my dog has insurance to it’s a peace of mind.
Insurer: MetLife
By: Henry Loy
You made the process easy to file a…
You made the process easy to file a claim and payment came efficiently.
Insurer: MetLife
By: Gloria Weitz
Timely processing of claims
The service is timely, however there are times I have had to refax my claims. Also, the fax number on the form online is wrong.
Insurer: MetLife
By: Cynthia
Claim process
Processing a claim was very easy and was reviewed and paid in in just a few days.
Insurer: MetLife
By: Bob Hoppa
Whole process was so easy to navigate
It's always so stressful having to take your beloved pet to the emergency vet and you definitely do not need additional stress from your insurance. MetLife makes the process easy to understand and the response time is so fast. I got me reimbursement within 3-5 days of submitting my claim.
Insurer: MetLife
By: Bonnie Bayard
MetLife is a great insurance.It’s great that I can submit my forms…
It’s great that I can submit my forms by an app and get reimbursed in a timely manner. Charlie got sick, scared me so much. I knew I could take him to the emergency vet because I had insurance that would help pay for it. Peace of mind for sure!
Insurer: MetLife
By: Cheryl