Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified November 10, 2025

Very simple process

Very simple process, virtually no waiting period for accidents, great pricing

Insurer: MetLife

By: Joseph Esquer

Verified November 10, 2025

Very easy to purchase

Very easy to purchase

Insurer: Nationwide

By: customer

Verified November 10, 2025

No comment today

No comment today

Insurer: MetLife

By: Sheliah Heckla

Verified November 09, 2025

Made it fast and easy to apply

Made it fast and easy to apply, with no problems

Insurer: MetLife

By: andres castellanos

Verified November 09, 2025

The process to enroll was easy and…

The process to enroll was easy and understanding. Very straight forward:)

Insurer: MetLife

By: Charron Thompson

Verified November 09, 2025

Great insurance for your pet.

The app is simple to use. Their customer service is great and our payments are sent timely. I would recommend using this insurance.

Insurer: MetLife

By: Renee Geib

Verified November 09, 2025

Seamless process

Seamless process. Very happy with our experience this past year.

Insurer: MetLife

By: Jessica and Penny

Verified November 09, 2025

Pet insurance

It was quick and easy but also informative.

Insurer: Nationwide

By: customer

Verified November 09, 2025

Very quick to respond and approve my…

Very quick to respond and approve my dog’s care! The reimbursement check was in my mail box less than a week later.

Insurer: Pumpkin

By: Morgan

Verified November 09, 2025

Good choice

We made the right choice going with Met Life for pet insurance. The app makes it easy to submit claims and the benefits are automatically deposited to my checking account. We’ve had the policy for 2 years now and are very pleased.

Insurer: MetLife

By: DMVelez

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