Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Was easy to use and see different…
Was easy to use and see different options.
Insurer: MetLife
By: Linda D'Andrea
Efficient
My claim was taken care of in a timely manner. The online questions were easy to answer and submit.
Insurer: Spot
By: Clarissa Beste
Making a claim was fast and easy
Making a claim was fast and easy. I was impressed and happy to receive a check which was deposited to my checking account in a week.
Insurer: Spot
By: Claire Smith
Best Pet Insurance I have had
I have had half a dozen pet insurance companies. Spot is the first that took the time to review my dogs records and issue reimbursement based on the information given. They were able to discern from what was a pre existing condition and a new problem. Payment is quick and timely. I have Wellness as an add on and it’s nice to get reimbursement for various vaccinations and services.
Insurer: Spot
By: TexasTutor
SPOT has been a good choice!
First time having Pet Insurance. I reviewed many companies and found SPOT highly rated. Even though our Vet care doesn't submit claims directly to SPOT, I found the claims are easy to submit online, processed quickly and reimbursements can be deposited quickly & directly into our bank account. ( If you prefer a check, they mail it to you. ) SPOT Insurance was a good choice for us!
Insurer: Spot
By: Linda Attavian
Filing my first claim was quick & simple
Filing my first claim was a simple, straightforward experience. I think it took me less than 5 minutes to complete the entire process, and I received my reimbursement within a week. Highly recommend Spot for the unexpected costs your fur baby may incur!
Insurer: Spot
By: CMS
Easy Claim Process
Easy app to navigate. Claims resolved quickly. Only thing that I didn't care for is how deductible was applied. Normally applied to bill first then you pay your 20% of remainder. We had to pay 20%, then deductible applied. This raised our cost of treatment by 100$.
Insurer: Fetch
By: Brian
easy online quote and registration.
easy online quote and registration.
Insurer: MetLife
By: Carlos
Easy to file a claim
Easy to file a claim, time allowed to complete the claim is fairly short.
Insurer: Spot
By: Kim Cisco