Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
Other Categories
Quick responses to claims
Quick responses to claims, and easy online claim forms, and an affordable monthly premium.
Insurer: Pumpkin
By: Consumer
Easy and quick
Easy to file and got my my payment quickly.
Insurer: MetLife
By: Cat parent
on line app is very easy to navigate
on line app is very easy to navigate. Useful tips of information. Claim processing and reimbursements are very easy and fast.
Insurer: MetLife
By: Mary
Easy and timely refunds
Easy and timely refunds, customer support wait times are reasonable and they actually have info.
Insurer: MetLife
By: Anu
Easy to use
Easy to use, love that they pay the vet first, and got the reimbursement for my refills worked out. Quick return. Thank you!
Insurer: Trupanion
By: Shari
Everything was easy up front
Everything was easy up front
Insurer: MetLife
By: Walter Relyea
Easy
Easy sign up and navigation. Was able to answer all questions
Insurer: MetLife
By: JULIE PEQUITA