Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Great insurance for our pets
Great insurance for our pets. Quick and easy reimbursement for our bill from the vet.. thank you.
Insurer: Spot
By: Yolanda Campbell
Allows me to focus on my pet
The app makes it very easy to submit electronic documents that me vet emails me. Spot lets you know everything that is needed and once you have your pets profile saved in the system, it’s streamlined and simple. Makes it so the only thing I have to worry about is taking care of my dog and not fighting with a company for reimbursement Thank you Spot team
Insurer: Spot
By: RM P
I am very happy that I chose fetch pet…
I am very happy that I chose fetch pet insurance. They are reliable, quick on responding to claims and e very helpful.
Insurer: Fetch Canada
By: Maria Fe Austria-Salter
We truly love the coverage that we have…
We truly love the coverage that we have for our puppy, and we wouldn't ever consider switching to another company. The turn around for claims is quick, the app and claim submission is easy to navigate, and it is accepted by many providers. ASPCA is truly wonderful!
Insurer: ASPCA
By: TJ Brown
Embrace is the best!
I love having Embrace pet insurance for my cat Gracie. Every claim I've ever made was either paid the same day or the following day. I would recommend them to anyone that has a pet. It's one of the best decisions I've ever made. They are the best!
Insurer: Embrace
By: Cindy Rahal
You guys are great
You guys are great. Once I figured out how to submit the claims and the medical records together. It was much easier. Thank you for making it so easy to submit claims and giving me peace of mind that I can afford to take care of my aging pet.
Insurer: Fetch
By: Denise Duchene
Trupanion is AWESOME!
Trupanion is AWESOME! It's such a relief to know that whatever happens to our boy that we are covered by a pet insurance that truly goes out of its' way to take care of us. The form is easy to fill out to get reimbursed, their responses are fast, and if there are any questions about a submitted receipt it's clear and supportive.
Insurer: Trupanion
By: Marj
Getting this policy was an efficient…
Getting this policy was an efficient and very easy process. Delta was excellent and took the time to ask all pertinent questions.
Insurer: Nationwide
By: Martin Klein
Handled claim and payout quickly
Reviewed submitted charges that could be paid and made the reimbursement payment very quickly.
Insurer: Fetch
By: Gayla Lowery Griffin
My policy went from $76.77 to $91.65, Trupanion is criminal
My policy went from $76.77 to $91.65. I cancelled the policy as a result and went to Pets Best. Trupanion continued to charge me for 7 months eventhough I had cancelled due to a loophole where they called me and LVM to be sure I really wanted to cancel although I was already confirmed as cancelled. Because I didn't call them back, they kept my already canceled policy active over $700 bucks! They won't let me hear the call where I canceled and are refusing to refund me. Very angry and disappointed in them. DO NOT USE THEM.
Insurer: Trupanion
By: Angela Fagin